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Poster:Brenda Aaron
Date:11/10/2008 5:57:00 PM
Reviewed:Gold Star Transport
Subject: Review
Review:Ellen was outstanding with her delivery of service. I did have a problem understanding the driver and communicating with the dispatcher. Improvement could be made on the dispatching process. I called on one day and they told me that truck would be delivered the next day but it was late and the truck was not delivered on the day as they stated. I called the following day and they told me driver was in town and would deliver the truck sometime before noon.

All in all truck was in good condition except that a vehicle above my on the carrier was leaking brake fluid and oil and my vehicle was covered with the fluids. It was hard to inspect my vehicle due to the conditions.

However, I would use this service again.

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Brenda Aaron gave Gold Star Transport a rating of:


Review details 
Quote or Order ID:3261-TV
Quote or Order Cost:$1075

Origin:Washington
Pickup:On Time
Destination:Texas
Delivery:Late
Total Time from pickup
to delivery of vehicle:		9 day(s)

Truck/Carrier Type:Open
Dirty:Yes
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Ellen Kealey

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