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Poster:Kenny Farnsley
Date:11/5/2008 6:41:00 PM
Reviewed:Express Auto Transport
Subject: review
Review:Tonia A. and Larry Lori did a superb job. Tonia A. was very helpful and polite, made call and returned calls promptly. All questions I had were answered and I was provided with quality information. Your customer service reps should be commended. They should receive 5 stars.
I was not as pleased with the delivery. Times were good, but the driver left the key on in the truck and ran the battery down. It had to be jumped to be started and when unloading the truck he gave it too much gas while trying to keep it running and kicked a ramp out and dropped the front end of the truck pretty hard. I could see no damage, but hope none will result later from the drop.

Thank you for your great customer service.

Kenny Farnsley.

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Kenny Farnsley gave Express Auto Transport a rating of:


Review details 
Quote or Order ID:Tonia A.
Quote or Order Cost:$845

Origin:Texas
Pickup:Early
Destination:Indiana
Delivery:On Time

Truck/Carrier Type:Open
Dirty:Yes
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Tonia A.
Secondary Contact:Larry Lori

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