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Poster:

John Perry

Date:

9/28/2008 8:56:00 PM

Reviewed:

Cascade Vehicle Shipping, Inc.

Subject:

Scheduling a pick up

Review:

My main concern with this service, and I believe others, is the dificulty is arranging a pick up on a specific day. In addition I had to change my destination to a more frquently used one and pay additional to even find a driver willing to make the delivery. This industry seems to accept that a pick up can occur within a 10 day window and even this cannot be guaranteed. Such a service is unacceptable and I believe the industry should look at improving pick up scheduling, even if that means a closer association of driver to agent.
Despite this my agent Brandi worked very hard to find a driver, eventually succeeding when more money and a frequent location were made available.

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John Perry gave Cascade Vehicle Shipping, Inc. a rating of:

Review details
Quote or Order ID:	545220
Quote or Order Cost:	$775

Origin:	California
Pickup:	Late
Time from first available date the vehicle was picked up:	20 day(s)
Destination:	Washington
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	2 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Brandi

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