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Poster:

Robert C

Date:

9/28/2008 5:21:00 PM

Reviewed:

Magic Carpet Auto Transport

Subject:

Bait and switch-poor communication

Review:

I was quoted $1220 for an enclosed carrier form Montana to Nevada. The car arrived promptly with no damage. To my surprize, the car arrived on a OPEN CARRIER, which my quoted price was $619. I had to pay the $1220 to get my car. Magic Carpet dispatch provided the wrong type of carrier and charged me for an enclosed carrier. While I feel this was a honest mistake. They could have DONE THE RIGHT THING and refunded their broker fee(it was their mistake). They refused to do so and told me I "was outta luck" because the owner of the car in Montana released it to the open carrier and driver." Whatever response they provide is a manipulation of the truth.
If you use this company,beware of their questionable billing procedures and integrity.

Report This Review

Robert C gave Magic Carpet Auto Transport a rating of:

Review details
Quote or Order ID:	220403
Quote or Order Cost:	$1220

Origin:	Montana
Pickup:	Early
Destination:	Nevada
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:

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