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Poster:

Warren

Date:

9/16/2008 12:53:00 AM

Reviewed:

Direct Express Auto Transport

Subject:

Bringing my truck to Georgia

Review:

This was the first time I had a vehicle transported, I thought the price would be astronomical, and difficult to arrange. I thought only those people with Ferraris did this.
To my surprise it was affordable and very easy.

The service was so easy to book, and when a scheduling problem (on my side) came up they were very helpful and understanding and made everything right. Very polite and service oriented. They care about your booking, and are available and willing to help.

The driver was very polite to my elderly parents and spoke with them at length to assure a safe delivery.
He was so nice when he called to say he was close by and personable and friendly when we met . He had my truck unloaded and ready for me, I even gave him a tip for his service above and beyond what was necessary. I thought a friend brought my truck to me. He was that nice!

What a positive experience this was. Have no worries about being taken advantage of, these people have carefully vetted the drivers as professional and courteous.
Thank you for doing exactly what was asked, when so many other companies forget what service means.

Report This Review

Warren gave Direct Express Auto Transport a rating of:

Review details
Quote or Order ID:	45934
Quote or Order Cost:	$975

Origin:	Rhode Island
Pickup:	Early
Time from first available date the vehicle was picked up:	3 day(s)
Destination:	Georgia
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	2 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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