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Poster:

Andrew

Date:

9/15/2008 11:07:00 AM

Reviewed:

Agape Auto Transport LLC

Subject:

Delayed delivery

Review:

Kept saying delivery would take place in 2 to 3 days, but wasn't delivered until after 3 weeks had gone by. Understand that the carrier had problem in Louisianna because of weather, but they claimed they would only need a week for that and it took over 2 weeks (I know weather was bad but give me a break). I am in Houston after Ike and things are moving pretty well 3 days after that storm, but it took them 2 weeks in Louisianna. Horrible estimation of delivery time and would not give discount on deposit even after all the delay. Would never use again!

Report This Review

Response:

Posted by a representative of Agape Auto Transport LLC on 9/15/2008 11:36:00 AM

We completely understand Mr. Andrew Bueso of Greenville, NC being upset and frustrated about the time of delivery. This was a very unfortunate situation, but one that was unavoidable. The first carrier assigned to transport Mr. Buesos vehicle had a major mechanical issue. The transmission went completely out on a 2007 truck. Although it is not often these kinds of delays occur, they do happen sometimes. The driver kept Mr. Bueso informed of the situation as did we. Because it was taking longer than normal to get the truck fixed, arrangements were made for another carrier to complete the transport. As far as we know, Mr. Bueso was never told that the delay was weather related. We are sorry for any misunderstanding.

We are very sorry that this transport took so much longer than normal. We did our very best to keep Mr. Bueso informed. We do wish Mr. Bueso the very best.

Andrew gave Agape Auto Transport LLC a rating of:

Review details
Quote or Order ID:	65116
Quote or Order Cost:	$735

Origin:	Texas
Pickup:	On Time
Destination:	North Carolina
Delivery:	Late
Total Time from pickup to delivery of vehicle:	19 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:

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