DO NOT USE FEDEX! Dream car became a nightmare with FedEX - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 23,117 Reviews on 1,092 Auto Transport Companies.
Recently Ship A Vehicle? Add the 23,118th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Trust a leader in car shipping
48 Hrs Priority Shipping, Budget Rates
Great Cust. Service (877)719-0916

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 135 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Pro Vehicle Shipping "A" Rating with the BBB! No Deposit Required! 800-219-9808	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160	Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750	Agape Transport Licensed-Insured BBB, Instant Quote 5 Star Rating 866-990-SHIP
Ads By Transport Reviews

Poster:

M.Malinski

Date:

9/3/2008 9:53:00 PM

Reviewed:

FedEx Custom Critical (ex Passport Auto Transport

Subject:

DO NOT USE FEDEX! Dream car became a nightmare with FedEX

Review:

I contracted FedEx Custom Critical to transport a 1964 Corvette roadster from North Carolina to Minneapolis. No one ever contacted me from FedEx - period. I had to call them for every part of this nightmare. First of all throw out the estimated pickup and delivery - pickup was 12 days after the LATEST estimate. While in the truck the rear spring broke. I call Kevin my so-called rep and he was apologetic and sent me the claim form I needed. Since he gave me no indication that this wouldn't be covered I bought a replacement spring and found a local repair shop to install it. Normally I would do this type of work myself but since again there was no indication that this is not covered I escorted the driver to the shop. It was sheer luck that they had a tow truck in the area and the guys at Lehman's Garage did a fantastic job of gingerly wenching the car from the semi trailer to a flatbed tow truck in order to get it to the service bay. This was a HUGE mistake because once it was off the truck FedEX could wash their hands of any responsibility. If I would have had it delivered to my house there is absolutely no way it would have gotten off the truck. Also this relieved the driver because loaded in front of it was President Truman's personal sedan destin for display during the Republican Convention being held in St. Paul. After gathering up two estimates and supplying photos of the damage I promply (this was the only part of the experience that was prompt!!) received the form letter denying my claim. The best they would offer me was a coupon for a future transport - I respectfully declined the offer. I currently have the 64 roadster and a 75 t-top Corvette and they are not coming near either one of them.

Report This Review

M.Malinski gave FedEx Custom Critical (ex Passport Auto Transport a rating of:

Review details
Quote or Order ID:	268629
Quote or Order Cost:	$1310

Origin:	North Carolina
Pickup:	Late
Time from first available date the vehicle was picked up:	12 day(s)
Destination:	Minnesota
Delivery:	Late
Total Time from pickup to delivery of vehicle:	5 day(s)

Truck/Carrier Type:	Enclosed
Dirty:	No
Items Stolen:	No
Damaged:	Yes

Honesty:
Primary Contact:	Kevin Morose

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.