| Dawn in NYC |
| 9/2/2008 5:17:00 PM |
| Capitol Auto Transport |
| I Highly Recommend Capitol Auto!!! Andy's the BEST! |
Having shipped autos several times in the past, I found Andy and his team at Capitol to be the most honest and organized company I'd ever worked with, hands down. Andy and his team were always helpful and easily reached during every step of the process of our vehicle transport. Andy took the time to communicate with us regularly, and was candid without any of the sales pitching and misleading fees that were displayed by many of the other companies that I had received quotes from and/or had phone screened. Lucky for us, the truck company Capitol used to do the transport was even familiar with the rural pick-up area in Colorado, which made pick up so much easier. In addition, I was able to call our driver on his cell direct, so I could communicate with him and track the vehicle as it made it's way across the country. Even the driver was extremely helpful, courteous, and professional. The transport truck did end up breaking down on the way to its final destination with our car, so our vehicle did arrive a couple of days later than expected, however, this WAS NOT Capitol's fault, and they were extremely helpful in dealing with the delay, so this was not a concern for us at all. The delay actually even worked in our favor, as there was an issue with the location at the receiving end, and having the extra days to coordinate an alternate arrangement was extremely helpful for us. The cost of the transport was $1100, which was right in the middle of the average of the 20+ quotes I received. I am a believer that you get what you pay for, and the experience of a successful pick up and transport of our vehicle, without a scratch, was worth every penny we spent. Not only would I highly recommend Capitol, but I will call them the next time I need a vehicle transported without hesitation. Good luck with your transport.
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Dawn in NYC gave Capitol Auto Transport a rating of: 
| Review details | |
| Quote or Order ID: | 13076 |
| Quote or Order Cost: | $1100 |
| Origin: | Colorado |
| Pickup: | On Time |
| Destination: | Connecticut |
| Delivery: | Late |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |  |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Andy |
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Valley Solutions, Inc.