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Poster:Michael
Date:7/25/2008 11:45:00 AM
Reviewed:Express Auto Transport
Subject: Customer satisfaction
Review:Customer service was timely with accurate information. David Jones was diligent about returning phone calls and passing along information that was important to me. Pricing and terms were as quoted, with no surprise fees. The driver was courteous and honest about delivery and timing. Follow up customer service phone calls were appreciated. I also appreciated the bulletins that were emailed to me which stated that the order was received, another that the truck was dispatched, and a third to notify me that delivery was about to occur. Thanks for a positive experience.

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Michael gave Express Auto Transport a rating of:


Review details 
Quote or Order ID:807015790
Quote or Order Cost:$1345

Origin:California
Pickup:On Time
Destination:Florida
Delivery:On Time
Total Time from pickup
to delivery of vehicle:		7 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:David Jones

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