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Poster:

Marina James

Date:

7/23/2008 5:03:00 PM

Reviewed:

Official Auto Transport

Subject:

I love Official Auto Transport!!!

Review:

I am a new client in San Diego, that has spent a lot of time and energy searching for a shipping company that would deliver up to my expectations for customer service and time sensitivity. Being that I am a very busy person, I like to know when and where business takes place. I got the run around with companies that I called; no one was able to guarantee me the dates that I needed. I finally called Official Auto Transport, who too, was not able to guarantee me the dates, but instead guaranteed me a range of 2 days that a driver would be able to pick up the vehicle. This was more than fine with me because it at least gave me a sense of security of knowing an average date that the vehicle would be moved. I was very impressed with the driver because not only did he call the day before the pick up, to set up a time to pick up in Houston, but he also called to confirm the pick up when he was in San Diego. I can say that I was very well taken care of by Official Auto Transport, for not only picking the vehicle up in a timely fashion, but also for going out of their way to make sure that I received the best customer service. I just wish that you guys also moved furniture; this would’ve been much easier and cheaper than the guys that I had move my stuff. Thank you.

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Marina James gave Official Auto Transport a rating of:

Review details
Quote or Order ID:	77965-JL
Quote or Order Cost:	$775

Origin:	Texas
Pickup:	On Time
Destination:	California
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	4 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Julien Jones

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