| Chris Fox |
| 7/21/2008 11:44:00 AM |
| AA-Automovers.Com |
| DO NOT HIRE THIS COMPANY!!!!!! |
I'm an Internet Manager fro a New Car Franchise, and I use shipping companies often! In this specific case, I had Customer, whom wanted his vehicle ASAP, and was willing to pay extra to do so! We need the Vehicle to be transported in an enclosed trailer, and we needed it shipped quickly. My normal transport companies, could pick the vehicle up quite as quick as the Customer would have liked, so I set out to try and find a company that could. Upon reaching Mike Wilson with AA-Automovers, Mike told me, "if you act quickly, like today, I can have the car picked up today or tomorrow" this sounded perfect, so we hired the company to do the move. I called back at the end of the day, and was told that the move had not yet been assigned. This is when I found out, that this company doesn't own ant trucks or have any of their own drivers! They simply post the move on a website, and wait for an independent driver to say they will do the move! If no driver gets excited enough to take the move, you never get your move done! I tried back several times the next day, and still no driver assigned! This is when we told AA-Automovers that we were no longer interested in their services! Their response was "you didn't give us enough time" this was after THEIR rep Mike Wilson, promised the car would get picked up next day at the latest! As you will see for yourselves, they must hire a person, just to respond to all their negative feedback. This person tries to put all the blame on the upset customers, by calling them rude, and vulgar, and the customer had unreal expectations, etc....... Of course your Customers are going to be upset, when your customer service reps are liars, and misleading from the first contact!
I can tell you, after firing this Company (they are trying to charge me $100, for their lies), I found the most Honest, Hard Working, Pleasant, and Reliable Transport Company I have ever used! Their name is Exotic Car Transport out of Orlando Florida. This Company is a life saver! Jan, is the woman I spoke with. Jan and her Husband, actually own the Company, and all of the trucks and equipment! The trucks and equipment are newer models, and the drivers love their jobs and boss's! Upon hiring these guys, Jan can send you a link to a website, where you can actually track the drivers every move! (very Neat) I will ONLY use Exotic Car Transport from here on out! They were able to get my Customers Car picked up, and delivered on time, with only a few days notice! The car arrived to my Customer in perfect condition, and I have hired them again already, for another transport!
Do yourself a favor, DO NOT call or hire any Transport Company other than Exotic Car Transport! 1-800-766-8797 You Will NOT be disappointed!!
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Chris Fox gave AA-Automovers.Com a rating of:     
| Review details | |
| Quote or Order ID: | B80042 |
| Quote or Order Cost: | $1320 |
| Origin: | Kansas |
| Pickup: | Never |
| Destination: | Florida |
| Delivery: | Never |
| Truck/Carrier Type: | Enclosed |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Primary Contact: | Mike Wilson |
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