| Gregory Gray |
| 7/8/2008 6:24:00 PM |
| AAA Anytime, Inc. |
| DO NOT USE...Horrible experience |
I was originally told by Anytime it would take five days. When trucking company(MS Trucking) got there they told me 7 days. After ten days begin calling trucking company during west coast business hours. Never was an answer. Left message, no return call. Call Anytime (broker). Told me it was not their problem and that I would get my car when I get my car and that they have no way of contacting the trucking company nor the carrier. The gentlemen was very rude on the call. He even hung the phone up in my face while I was speaking. I called right back, the gentleman yelled over the phone that he cant help me, thank you and good-bye all while I was talking. Called the next day(today, day 11) to speak with someone different. This person had no information on trucking company, carrier, nor owner. No one had a clue where my vehicle was. Trucking company still not answering, nor returning calls. Here it is early day 12 still no car. Where in the hell is my ca!!!!!!!!!!!!!!!!!!!!!!And I know this is the right company because the license # matches..586958 out of Las Vegas, NV. The telephone # is 702-873-5683.
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| Posted by a representative of AAA Anytime, Inc. on 7/8/2008 7:14:00 PM |
Dear Mr. Gregory, We are very sorry the truck is running so late. We ship over 7,000 cars a year and once in a great while a car is late. We did provide you with the truck drivers cell number. If you need anything else, either call us or the driver directly. Again, we apologize for the delay.
Sincerely, Customer Service Dept. |
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Gregory Gray gave AAA Anytime, Inc. a rating of: 
| Review details | |
| Quote or Order ID: | Gray |
| Quote or Order Cost: | $998 |
| Origin: | California |
| Pickup: | On Time |
| Destination: | Georgia |
| Delivery: | Never |
Total Time from pickup
to delivery of vehicle: | 12 day(s) |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
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Valley Solutions, Inc.