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Poster:James Jackson
Date:7/2/2008 11:35:00 AM
Reviewed:Direct Express Auto Transport
Subject: My Car Shipping Experience
Review:I am very satisfied with the service your company provided form start to finish. The customer service representative worked with me very closely and answered all of my questions and concerns (and the price, $475, she quoted me was $25 cheaper than the online price!). Your website is put together very well and had all of the necessary info to verify your status with the Better Business Bureau and the Department of Transportation.

The driver called me on the very first evening that my car was available to be picked up and delivered it to my brother in the next two days. He was very friendly and went over all of the necessary forms from damage claims, contact information, and gave a rough estimate on when he would be delivering the vehicle.

Everything worked out so well that I also recommended you to my mother to have her automobile shipped out. Your company was also very quick in setting up her delivery.

All in all it was a very good experience. I never felt pressured to make a spot decision on setting everything up and was given the opportunity to check other companies (although I didn't find any better). Great doing business with you.


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James Jackson gave Direct Express Auto Transport a rating of:


Review details 
Quote or Order ID:40556
Quote or Order Cost:$475

Origin:Michigan
Pickup:On Time
Destination:Maryland
Delivery:On Time
Total Time from pickup
to delivery of vehicle:		3 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:James Jackson

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