| Vegas |
| 7/2/2008 1:03:00 AM |
| Able Auto transport |
| WORST EXPERIENCE EVER! |
I called Able Auto Transport and made a reservation for the pick up of my vehicle more than 2 weeks in advance. I was told I needed to provide a 5 day time frame for when they would pick up my car with the understanding that I would be given advance notice before pick up. On the 4th day, I still had no answer as to when my car would be picked up by a carrier. Moving across the country can be very stressful and when you are told that they can't guarntee a time or date, it only makes the moving experience worse.
The customer service respresentative literally said, "money talks." I was told that if I paid an extra $200 on top of the $905 that I was already paying, it may make the truck come sooner, rather than later. I do not feel that it is ethical for a business to promote bribery. The situation made me VERY upset and I could not hold my composure. Instead of trying to appease me, the representative yelled back, which was the most disrespectful and unprofessional situation that I have every encountered in a business transaction.
Now, one day before moving out of state, I had to revoke my order and start fresh with a new company. Able Auto Transport is th most UNRELIABLE, UNPROFESSIONAL, and DISRESPECTFUL company that I have ever dealt with.
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Vegas gave Able Auto transport a rating of: 
| Review details | |
| Quote or Order ID: | 21084690 |
| Quote or Order Cost: | $905 |
| Origin: | Nevada |
| Pickup: | Never |
| Destination: | Pennsylvania |
| Delivery: | Never |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
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Valley Solutions, Inc.