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Poster:

Jennifer L.

Date:

6/28/2008 5:20:00 PM

Reviewed:

Mercury Auto Transport, LLC

Subject:

Most honest, knowledgeable

Review:

Matthew spent so much time with me and explained to me how the whoel process worked that I felt comfortable giving his copmpany a try. He asked for a small deposit and took my credit card information but promised he would not charge me the deposit unless he got a truck that agreed to pick me up at the price that WE set up. He event old me what other cars were being picked up for on the system so I could tell him what I wanted to pay for the car to be moved. It was a great experience dealing with Mercury Auto Transport because I have spoken to so many others who are not interested in the custer - only in getting the deposit and I've heard horror stories of cars not getting picked up on time! Matthew explained the system to me and I felt like we were working together in partnership with the truck guys. I was starting a new job in a new city and had a lot to take care of so this was one good experience and I deal with customer service in my jopb as well so I felt I needed to give the compliment! Thanks Matthew!

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Jennifer L. gave Mercury Auto Transport, LLC a rating of:

Review details
Quote or Order ID:	995
Quote or Order Cost:	$995

Origin:	Virginia
Pickup:	On Time
Destination:	Florida
Delivery:	On Time

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Matthew

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