| Johnathan C |
| 6/26/2008 7:06:00 AM |
| Cross Country Auto Transport |
| Would use them everytime. |
Debbie from Cross Country Auto Transport is amazing to work with. I received a quote from her within a day. The quote was the lowest I had equaling another company's, $575. It took me a week to decide due to recently having a baby. By that time Debbie informed me that her rate had to go up due to the rising cost of gas to $650. The other company said the same thing but didn't offer as much personal and instant communication as Debbie did. I asked Debbie what they could do for me, and she decided to lower the cost of the deposit to $75 making the total price $625.
I went with Cross Country Auto Transport, relying on the "bending over backwards" service Debbie offered. As I waited for my vehicle to be picked up within the 2 day window of the requested date, and take 5-7 days of travel for delivery, I received a phone call the day after I requested the car to be picked up. It was the driver informing me that he would be to the destination that night!!! I couldn't believe it. Later that evening the driver informed me, with complete honesty, that he had a long night and would do everything he could to still make it. I let him know that it was no big deal and to take it easy and I would see him in the morning. The car arrived in the condition I left it in, and the driver was very thankful I didn't add alot of pressure on him. I told him, "Hey, I was expecting the car 3 or 4 days from now."
The driver charged me the agreed upon remaining amount ($550) and we parted ways. I would definetly use Cross Country Auto Transport again... especially with Debbie as my agent.
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Johnathan C gave Cross Country Auto Transport a rating of: 
| Review details | |
| Quote or Order ID: | 1476688 |
| Quote or Order Cost: | $625 |
| Origin: | Oklahoma |
| Pickup: | On Time |
| Destination: | New York |
| Delivery: | Early |
Total Time from pickup
to delivery of vehicle: | 2 day(s) |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |  |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Debbie |
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Valley Solutions, Inc.