A big waste of time - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 21441 Reviews on 1062 Auto Transport Companies.
Recently Ship A Vehicle? Add the 21442th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

All America Auto Transport Visit All America Auto Transport's Website

Going your way since 1964.
Frequent transport schedules.
Free Quote (800)227-7447

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 59 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Auto Transporter.com Free quotes from auto transporters that customers would use again!	Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750	Agape Transport Licensed-Insured BBB, Instant Quote 5 Star Rating 866-990-SHIP	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160
Ads By Transport Reviews

Poster:

Angela

Date:

6/3/2008 12:14:00 PM

Reviewed:

Cross Country Auto Transport

Subject:

A big waste of time

Review:

Beginning 5/2 Reggie called relentlessly to get our business. We explained to him the issues we had previously with a past transport company and was really concerned; he assured us we wouldn't have any problems with Cross country; and guaranteed a driver was available for pickup. We signed the contract on 5/7 and was told our vehicle would be picked up the 12th or 13th and of course they took the deposit almost immediately, needless to say the car wasn't picked up. On the 14th I call at least 30 times for 9 am to 11am and got Reggie's voice mail each time. After calling from a different number literally 10 seconds later Reggie answered on the first ring. Only to be told rudely after the contract has been signed he no longer has anything to do with us and he then gave me another number to call. I called the number; we finally reached someone and were placed on hold for 30 minutes at least only to be told our date had been changed to the 21st due to inclement weather. I watch the weather channel; it was only raining. However on the 21st the vehicle still wasn't picked up. Once again we had to call them because apparently their phones don't dial out. We were then told money needed to be added to our account and that they would add it to make it more appealing to the driver. As of today (6/3) the car is still in Nebraska. We called them yesterday, I guess for GP, because we knew we would get the run around and we did. This is the worst company ever. Don't waste your time or money; you will get no where with this company. Although I wish I had thought of this earlier, go to BBB.org and check out the rating of these transport companies. That's what I'm doing now in hopes to find a reliable company to move the car Cross Country didn't care about picking up.

Report This Review

Response:

Posted by a representative of Cross Country Auto Transport on 6/4/2008 5:42:00 PM

Customer was refunded

Angela gave Cross Country Auto Transport a rating of:

Review details
Quote or Order ID:	1517491
Quote or Order Cost:	$700

Origin:	Nebraska
Pickup:	Never
Destination:	North Carolina
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Primary Contact:

Good ? Rarely answer

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.