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Poster:

Rachel

Date:

5/29/2008 5:19:00 PM

Reviewed:

Capitol Auto Transport

Subject:

Not Capitol's fault

Review:

Capitol was awesome Andy kept me updated throughout the whole process. Phone calls and e-mails were answered promptly. My car was however damaged (a few scratches on the roof) but this was not capitol's fault it was the driver. The driver was very nasty and rude and late geting my car to me. Correction had to go get my car from him. When I called Andy and told him about the whole issue (scratches, going to go ge the car, rudeness) he took care of the situation and called the trucking company; Imperia Auto transporter. Because Andy gave great customer service I would use capitol again hower do not use Imperia Auto Transporter...this is the trucking company.

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Rachel gave Capitol Auto Transport a rating of:

Review details
Quote or Order ID:	1576
Quote or Order Cost:	$1400

Origin:	Florida
Pickup:	On Time
Destination:	Washington
Delivery:	Late
Total Time from pickup to delivery of vehicle:	14 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	Yes

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Andy

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