never use this company - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 21990 Reviews on 1083 Auto Transport Companies.
Recently Ship A Vehicle? Add the 21991th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Trust a leader in car shipping
48 Hrs Priority Shipping, Budget Rates
Great Cust. Service (877)719-0916

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 207 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Pro Vehicle Shipping "A" Rating with the BBB! No Deposit Required! 800-219-9808	Agape Transport Licensed-Insured BBB, Instant Quote 5 Star Rating 866-990-SHIP	Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160	A to Z Auto Shipping Let us handle all your auto transport needs. Fast, efficient and safe.
Ads By Transport Reviews

Poster:

cheryl dennin

Date:

4/25/2008 7:56:00 PM

Reviewed:

AA-Automovers.Com

Subject:

never use this company

Review:

NOONE SHOULD EVER HIRE AA-AUTOMOVERS....in feb 08 i signed a contract to have my vehicle transported from florida to new york with AA-automovers....i paid extra for the 'gold' service which was for my car to be picked up in a specified 5 day period....that gave them 2 months to find a carrier...on the last day of my contract they told me their responsibilty was only to 'try' to find me a carrier and if they couldn't i was free to hire someone else...so at 2:30 i told them (neil) that since noone was going to be getting my car in the next few hours i was going to find someone else and i needed to do so asap before close of business since i was now already in ny with no car...he said the contract was good until midnight and would not agree to release me even though it was clear he was done trying to find a carrier...he then hung up on me...noone would give me the name of a supervisor...and other employees kept sending me back to him....so i cancelled my credit card that i had given them and hired another company..i repeat...NOONE SHOULD EVER HIRE THIS COMPANY

Report This Review

Response:

Posted by a representative of AA-Automovers.Com on 4/28/2008 10:35:00 AM

The call was disconnected due to Cheryl’s foul, nasty mouth and she was forewarned. There is no justification for a foul mouth to another human being. She booked her order in February for transport at the end of April. She was advised that it was too early but insisted. During March and April gas prices increased dramatically (30%) and a shortage developed of carriers on her route (Florida to New Jersey; Snowbirds returning north). Carriers will take the shipments with high enough COD’s to cover the gas price increases. This was explained to Cheryl but she refused to understand and refused to increase the COD price quote that would be paid to the carrier company on delivery. We even offered to take $50 off the down payment and apply it to the COD price to interest drivers, but Cheryl wanted a reduction of $50 in total price. She was unreasonable and nasty. Of course, no driver was interested in this shipment. We did not locate a carrier for her and we did not charge her a fee. She cancelled her credit card for no reason as we only charge a fee when we have provided the carrier company. We are experts in what we do and we want to get your vehicle moved for you. If customers do not take our advice and will not work with us on behalf of their shipment, the outcome is the customer’s responsibility.

cheryl dennin gave AA-Automovers.Com a rating of:

Review details
Quote or Order ID:	984898
Quote or Order Cost:	$820

Origin:	Florida
Pickup:	Never
Destination:	New York
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.