| Sandy |
| 3/20/2008 2:12:00 PM |
| Hilton Auto Transport |
| Southern Calif to North Carolina Move |
I couldn't be happier with the service I got from Hilton Auto Transport. I had read reviews of different auto shipping companies on this website, and determined that Hilton seemed to have some of the best reviews, so that's why I picked them. Also, the online quote seemed very competitive at just $995 for a cross-country shipment of an SUV. (That was for the 5-7 day pickup window.) As it turned out, my car was able to be picked up within 3 days, even though I was paying for a longer timeframe, so I was thrilled about that. I spoke with Nichole on the phone, and she was very professional and answered all my questions. She took a small credit card deposit on the phone, and the bulk of the money was to be paid directly to the driver upon delivery of vehicle, which I did. The vehicle arrived 3 days earlier than estimated, and the driver called me 24 hours ahead of that date, just as I was promised. It turned out that weather delayed his estimated drop off time by a few hours, but he called me several times from the road that day to keep me informed of his progress. The driver was very courteous and I couldn't be happier. The car was on a giant open carrier, so he made the delivery at a local shopping center parking lot. The parking lot was just a mile from my house, and the selection of the parking lot to use was my choice... so it was very convenient. There was no damage or anything missing from vehicle. I am a very happy customer and I would use Hilton Auto Transport again. I highly recommend their service.
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Sandy gave Hilton Auto Transport a rating of: 
| Review details | |
| Quote or Order ID: | 8806 |
| Quote or Order Cost: | $995 |
| Origin: | California |
| Pickup: | Early |
| Destination: | North Carolina |
| Delivery: | Early |
Total Time from pickup
to delivery of vehicle: | 5 day(s) |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |  |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Nichole |
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Valley Solutions, Inc.