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Poster:

RANDY

Date:

2/25/2008 5:57:00 PM

Reviewed:

CF Transport

Subject:

TERRIBLE SERVICE

Review:

Contracted with this carrier to transport my pick up truck from Syracuse NY to Tennessee. their communication with their customers is terrible- Especially after their "professional" hauler damaged my vehicle, ran over a bank of mailboxes at my housing complex, failed to follow my instructions as to delivery point, and never gave me a copy of the bill of lading even though I asked for a copy. It has been nearly a month since my damaged truck was delivered and I have not received any satisfaction from CF Transport or it's associates. The total damages to my vehicle and property are around $1000.00, and all I get are promises that Rodger will call me back or that he's working on my claim etc. etc. My advice to anyone considering this carrier would be to find another- even at a greater cost!!!!!

Report This Review

Response:

Posted by a representative of CF Transport on 6/20/2008 7:15:00 PM

This vehicle was damaged by the carrier. CF Transport Svc is a transportation broker. Randy agreed to except the vehicle early morning and did not do a thorough inspection of his car. Once he signed the bill of laden this released the carrier of all liability. We ask all customers to allow 5 to 10 minutes to do a walk around with the carrier and check for problems. Once it is documented, a claim for damages can be filed.

RANDY gave CF Transport a rating of:

Review details
Quote or Order ID:	RD-6151
Quote or Order Cost:	$500

Origin:	New York
Pickup:	Late
Time from first available date the vehicle was picked up:	12 day(s)
Destination:	Tennessee
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	2 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	Yes

Honesty:
Knowlegeable:
Primary Contact:	RODGER
Secondary Contact:	CASSIE

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