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Poster:

Cora Maglaya

Date:

2/2/2008 10:28:00 AM

Reviewed:

Monstar Auto Transport

Subject:

IL to CA good delivery time during Bad Weather

Review:

I am a return customer to Monstar Auto Transport (shipped toyotoa scion 2006). Overall, great expereince! (1) 1st experience, fast delivery during normal weather conditions (less than 3 days from NC to Chicago). (2) 2nd experience, under terrible weather conditions, I received my car in 7 days, and was pleased with this delivery time given there were snowstorms and highways shut down where the driver had to travel through (ETA was 5-8 days). The car was in good condition both times in open carrier. During my most recent experience, the driver was very careful about loading and unloading the vehicle and was very nice. Communication was good. Monstar gave me the driver's cell number, so i was able to call when I had questions. I highly recommend using Monstar to any friends and family members. Letty was extremely professional taking my order, calling me promptly and returning all emails very quickly. she is a great asset to the company and was a pleasure to exchange correspondences with. Shipping a car across country can be nerve wrecking, and I am relieved I have found such a reliable company! Thanks letty to you and your team!

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Cora Maglaya gave Monstar Auto Transport a rating of:

Review details
Quote or Order ID:	BO08-0076
Quote or Order Cost:	$850

Origin:	Illinois
Pickup:	Late
Time from first available date the vehicle was picked up:	1 day(s)
Destination:	California
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	7 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Letty Pena

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