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Poster:

Nanj

Date:

2/1/2008 2:05:00 PM

Reviewed:

Dependable Auto Movers

Subject:

Excellent Service from start to finish

Review:

Dependable auto movers(DAM) did a outstanding job in moving my car from TX to PA. My car was picked up and delivered 1 day late. When the car arrived at destination it had some oil which leaked form the car above the trailer.
My car was moved by Donnie's Transport and the driver gave us a call 3 hrs before pickup/delivery, very professional.

One thing i did not like about DAM is, they charge extra $10 as booking fee which is not mentioned when you get a quote online.

I highly recommend DAM to everyone.

Report This Review

Response:

Posted by a representative of Dependable Auto Movers on 2/1/2008 3:40:00 PM

This was a very quick move. A driver was scheduled to pick the vehicle the very first day it was available. As soon as we secure a driver, we send an email with the dispatch information to the customer. It includes approximate pick up &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp; delivery dates, if the trucker is running behind or ahead of schedule, they are responsible for letting the customer know. Donnie&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;#39;s Transport did just that. #1 in our Terms and Conditions states that we charge a $10 processing fee for processing the order and it is also listed at the bottom of each quote. Please feel free to give us a holler if you have any questions.

Nanj gave Dependable Auto Movers a rating of:

Review details
Quote or Order ID:	001
Quote or Order Cost:	$635

Origin:	Texas
Pickup:	Late
Time from first available date the vehicle was picked up:	1 day(s)
Destination:	Pennsylvania
Delivery:	Late
Total Time from pickup to delivery of vehicle:	1 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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