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Poster:

C C Kraft

Date:

11/7/2007 6:36:00 PM

Reviewed:

Monstar Auto Transport

Subject:

auto-transport from Houston to So San francisco

Review:

The pick-up driver was courteous and let me know he was in the area and needed direction to the place of pick-up. He called in the early afternoon but because of other deliveries was unable to arrive until 9:00PM but he had assured me that he would get there. Neverthless he did arrive and although it was dark, I showed him the one flaw on the car and we were both satisfied. His ability to maneuver the large auto carrier truck gave me confidence he knew what he was doing. The one woorisome issue was that we did not exchange any paper assuring either me or him that he had indeed received the car. (Of course, that did not matter because he indeed delivered the car to the proper address in California.) I heard from my son who received the car that he did not arrive the day before because of problems with his truck which required another vehicle to deliver the car. However, that did not create a problem.

I was very satisfied with the entire process which requred only minimal effort on my part. All done through the internet.
I did appreciate the comments and advice I received from the internet service on auto transport..

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C C Kraft gave Monstar Auto Transport a rating of:

Review details
Quote or Order ID:	Pena
Quote or Order Cost:	$700

Origin:	Texas
Pickup:	On Time
Destination:	California
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	7 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Letty Pena
Secondary Contact:	Bill Taulman

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