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Poster:

Jordan

Date:

8/7/2007 12:47:00 PM

Reviewed:

Horseless Carriage

Subject:

you've been warned

Review:

Car was picked up late and delivered late. When I inquired as to the delay, I was lied to.

The driver was excellent in communicating that he would be late and did his best to coordinate delivery. This has been the most stressful 3 weeks. Remember once they have your car...THEY HAVE YOUR CAR! and the only way you are going to get it back is to give them a cashiers check!

I should have use Intercity Lines or Passport, and so should you.

Jon

Report This Review

Response:

Posted by a representative of Horseless Carriage on 10/24/2007 10:51:00 AM

This car was not available for pick up on the specified date in Pennsylvania, thus delaying the delivery in California. We do not lie to our customers. Every truck is equipped with GPS and we track the progress of every delivery for our customers. Our policy has always bedn COD by certified funds upon delivery, and we make that absolutely clear when the order is booked.

Jordan gave Horseless Carriage a rating of:

Review details
Quote or Order ID:	Kurt/Bob
Quote or Order Cost:	$2035

Origin:	Pennsylvania
Pickup:	Late
Time from first available date the vehicle was picked up:	3 day(s)
Destination:	California
Delivery:	Late
Total Time from pickup to delivery of vehicle:	3 day(s)

Truck/Carrier Type:	Enclosed
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Kurt/Bob

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