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Poster:

DAN

Date:

1/26/2007 2:12:00 PM

Reviewed:

A Eastern Connection

Subject:

Auto Transport

Review:

Was told they could get it to Penna. from Texas in 7 days, so I booked the move with Greg. Took almost 3 times that quote. Car was new (1800 miles) received car filty, and front bumper was totally scratched with paint missing. Was told 7 days just so they get the business. When I finally got the car, I was told by the delivery driver that they are under investigation and are losing their federal auto transport license. Was also charged $50 for "insurance" which was not necessary as the delivery driver said he carries $2 million in insurance. Poor customer service and RUDE people when you call. They ought to lose their transport license. Just filed a claim for the bumper. $311 in damages. We'll see if I get that check. If not, I will file legal action against them and it will be for more than the $311, I assure you that.

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DAN gave A Eastern Connection a rating of:

Review details
Quote or Order ID:	12134
Quote or Order Cost:	$890

Origin:	Texas
Pickup:	On Time
Destination:	Pennsylvania
Delivery:	Late
Total Time from pickup to delivery of vehicle:	20 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	Yes

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	GREG
Secondary Contact:	PATTI

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