| DON'T USE THIS COMPANY!!! DO YOUR RESEARCH | | i contacted autotransportdirect.com to ship my car from los angeles, ca to jersey city, nj. i trusted them so i didn't look up the company they assigned my car to.
the car was scheduled to be picked up in los angeles, ca off of the western b... [ More ] |
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| West Coast Auto | | I went through AutoStar Transport and they farmed my job out to West Coast Auto Transport. Very dishonest and poor customer service. They used a third party to pick the vehicle up and store it for 2 days until the driver from WCA could pick it up. W... [ More ] | | Yes, we were indeed running two days late on pick up of Mr. Wickesberg VW Rabbit, and we have profusely apologized to both Mr. Wickesberg and his brother for the inconvenience that we put them through in arriving two days late for pick up. However, ... [ More ] |
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| damaged vehical | | I chose North American Auto Transport to ship my car from NY to Hawaii. They contracted it out without my permission to West Coast. I notified North American that I had just had a paint job to take out nicks and scratches because I had just bought th... [ More ] | | We do understand the frustration that Lisa is feeling regarding the damage that occured to her vehicle during the transport of her vehicle. I personally handled this claim and tried to explain to Lisa that we did a condition report at the pick up lo... [ More ] |
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| WEST COAST | | Set this up using a broker cross country, great sales person no suprises, some issue with cross country customer care, but rep was excellent beth, and west coast customer service excellent, worked with my needs and price was maintained from quote no ... [ More ] |
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| poor and bad information | | Please do not use them for any transportation, they are laud and very unfriendly. They will not give you any information.
West Coast promised 10 days delivery now they are saying 3 weeks which means 15 business days. they will yell at you and han... [ More ] | | Since there is not much information to go on I can only say this, we do estimate 10-14 days for delivery of vehicles going to the northeast, southeast, and midwest. We do provide customers with the most up to date information that we have available ... [ More ] |
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| rip offs! | | Ok so i got my car off ebay and needed to find a shipper so i called around. these guys put my car up on the board so that nobody else could. when i found somebody i liked they would not take it cause they had it up already. these people cost $400 mo... [ More ] | | This claim must be for another company because we do not broker out vehicles. We only take vehicles that we are able to move on our own trucks. Florida to Wyoming is not a run that we would ever do. [ view ] |
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| Better Late Than Never | | Our daughter shipped her car from Ft. Wayne, IN to Toluca Lake, CA. Original pickup date was Dec. 28, 2007. Final pickup date was Jan. 3, 2008. Because of the late pickup, the location for pickup had to be changed to our home in Rossville, IN beca... [ More ] | | During the holiday time we experience from time to time difficulty in pick ups of vehicle due to the increasing volume of customers traveling and working around customers' schedules. We do apologize for the late pick up of Mrs. Ralston vehic... [ More ] |
|   | | Catherine Ralston | | 1/23/2008 9:28:00 AM |
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| Worst Ever | | I have been dealing with shipping vehicles around the country for the last 5 years, and I have never dealt with a company like this. The worst service I have ever had. I can proof they were not telling the truth but the story would change every hour... [ More ] | | We are sorry that Mr. Burns was not pleased with our service. We do try to provide the best customer service possible it is very unfortunate that Mr. Burns was not satisfied with our service. [ view ] |
| | | PeterBurns | | 11/1/2007 9:15:00 PM |
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| Stolen Hood off my 1982 911SC | | The company was prompt in picking-up and delivering my car. That is the only positive thing I can say. My porsche showed up in California with the rear hatch missing from the car.
The driver had a great story for me though. He said that the hood ... [ More ] | | Upon pick up of Mr. Hollins vehicle the hood was not properly attached to the vehicle. Mr. Hollins vehicle was not in the best of conditions when we picked up his vehicle and we were very honest with him upon delivery of his about the hood. We are ... [ More ] |
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| Transporting car from Ohio to California | | We did some research on the internet looking for a company to move our daughter's car from Ohio to California. We decided to use broker, Direct Express Auto Transport. They assigned the car to a West Coast Auto Transport - CA truck.
We were... [ More ] |
| | | Janet Jacobs | | 10/4/2007 2:32:00 PM |
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| contact us if your car is missing | | We are gathering information at this point. Our car is missing five weeks now with no end in site. It was picked up in Orlando for delivery in CA. If your car is also on this truck broken down in Texas email us. We are trying to get the word to every... [ More ] |
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| Car Missing | | Our car was picked up in Orlando on August 28, it is now Sept 17th and it still isn't here yet. The truck broke down in Texas (supposedly) so we wait. West Coast Auto Transport, Inc. seems to have the idea that we should just be out the money. Th... [ More ] |
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| Great company to do business with | | LEnny was great to deal with. He picked up the car early, found dents that I didn't even see and was grat about getting everything together. The delivery was on time and LEnny went out of his way (literally) to get the car to a place where my da... [ More ] |
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| Great Service | | My prized 1985 911 Carrera Cabriolet was picked up on time and delivered to me on time. The car was in perfect shape. Raymond Thomas, the driver was great. I used AA-Automovers to broker the move, and once I had placed the order with them all communi... [ More ] |
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| Nothing but lies, still don't have car | | car picked up before I was told the carrier or time (arranged via Level One)
Driver stopped home in TX for a break and got in an accident in his personal car.
WEST COAST DIDN'T CALL TO TELL ME
I called them 4x and was told each time they w... [ More ] |
| | | Howard | | 6/18/2007 6:14:00 AM |
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| Dishonest liars | | My experience was similar to the Mercedes owner below. The driver damaged my car taking it off the truck, admitted it was his fault, and then West Coast Auto Transport completely avoided taking resposibility. They would not return calls, they lied ab... [ More ] |
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| nothing but excuses | | Still waiting for my car when i call half the time no one answers and when they do all i get is excuses. When my car was picked up i was told it would be delivered within 10 to 14 days and its been 3 weeks and they say it could be another week....I c... [ More ] |
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| West Coast Auto Transport | | I placed an order with AAA Automovers last December 27th. They subcontracted the job to West Coast Auto Transport and it all went downhill. The car wasn't picked up until the 20th of February, I dealt with a lady from the company that was the rud... [ More ] |
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| additional 3,000 miles on my car "after" shipping | | Somehow my car ended up with an additional 3,300 miles on it after it left Georgia. I have my last oil change and the miles show 45,000 and "somehow" when I received my car it had 48,900! They did NOT ship my car, someone DROVE IT TO CALIFO... [ More ] |
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| damaged my car,refused to pay for repairs | | The transport driver damaged my Mercedes. The under part of the front bumper hung up on some part of the truck when he drove it off of the transport truck. This car had NEVER been in an accident or had any major damage before. The driver admitted tha... [ More ] |
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Valley Solutions, Inc.