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Specialty Mobile Systems 

Location:4304 Cox Smith Rd
Mason, OH 45040
Phone Number:(800)789-5250
Secondary Phone Number:(800)577-3708
Web Site:http://www.autotransportspecialty.com/
Email Address:service@autotransportspecialty.com
Time On Site:5 Year(s), 4 Month(s). Since 8/28/2003 2:56:00 PM
MC Number:MC-461234 - MC-477612
 View government license and insurance information.
Company Type:Broker/Carrier



SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Overall Rating (Last Two Years*):


787 ratings & reviews posted


More Rating Reports
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  • Do The Reviews Accurately Represent This Company?
    Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 399 reviews posted by individual customers for the past 365 days. So approximately 23.47% of Specialty Mobile Systems customers have posted a review.

    This means that 76.53% percent of their customer’s opinions are not represented on this site.
    Previous ReviewsMore Reviews on Specialty Mobile Systems
    Subject:Maryland to Illinois
    Review:I picked this company because there were the most responsive and remained that way through the entire transport. I said the car would be ready on Wednesday, they picked it up on Friday and was delivered to my door on Sunday evening. I would choose ... [ More ]
    Rating:
    Poster:Sean
    Date:9/18/2008 3:55:00 PM
    Subject:Vehicle Transport
    Review:We contracted with Specialty Mobile Systems to transport our daughter's new Grand Cherokee from Cincinnati, Ohio, to San Diego, California. Specialty selected Matt, owner of Transylvania Express XXXa great name for a company, especially since Hal... [ More ]
    Rating:
    Poster:Richard Eiswerth
    Date:9/18/2008 11:12:00 AM
    Subject:Excellent
    Review:The services provided by Specialty Mobile was outstanding. Price was competitive. They found me a truck the same day I called and they allowed me to have items inside the car. Tracking was very easy and I even had the cell phone of the driver. Th... [ More ]
    Rating:
    Poster:Sebastien
    Date:9/18/2008 9:40:00 AM
    Subject:Specialty Mobile Systems: Two Thumbs Up!
    Review:My family and I recently relocated from Delaware to Colorado. Using different websites, I received quotes for moving my Honda Accord from at least 10 different companies. One of them was Specialty Mobile Systems. While their quote was among the highe... [ More ]
    Rating:
    Poster:Jamie M.
    Date:9/15/2008 1:07:00 AM
    Subject:Shipping jeep from CA to CT
    Review:We had a great experience shipping our 2002 Jeep Liberty from Southern California to Connecticut. We talked to several companies before choosing a company to work with. However, this company was late in shipping our car and did not know when they w... [ More ]
    Rating:
    Poster:Mike
    Date:9/13/2008 10:48:00 PM
    Subject:Wonderful service... GREAT PEACE OF MIND
    Review:Just like family! The staff at Specialty Mobile made us feel like family. We are from the south and believe in southern hospitality but the service and customer dedication we received from Amy and her staff are unsurpassed by no one. ( A special ... [ More ]
    Rating:
    Poster:F. Nation
    Date:9/12/2008 3:42:00 PM
    Subject:Great job by Specialty Mobile
    Review:I needed to ship my car from cincinnati ohio to orange county california. obtained multiple quotes and in the process of talking with transporters and looking at reviews, I learned that the lowest dollar quotes tended to be bogus or have a history o... [ More ]
    Rating:
    Poster:Sean
    Date:9/11/2008 9:43:00 PM
    Subject:SUBARU - IL to CAL
    Review:In August Specialty Moblie Systems from Ohio picked up my car wtihin 3 days of my Order and delivered it in California wihtin 4 days later - all ahead of schedule. Price was competitive to other bids I received. Car arrived in good condition withou... [ More ]
    Rating:
    Poster:JOHN
    Date:9/11/2008 7:02:00 PM
    Subject:CA to Greenvile, NC
    Review:I had a great experience with my move. The driver was prompt and gave me updates on when he would be arriving. My car got to my destination ahead of the estimated time which was very nice. I would definitely use this company again if I had to move my... [ More ]
    Rating:
    Poster:Ashlie M.
    Date:9/11/2008 5:23:00 PM
    Subject:Review
    Review:I was totally satisfied with the service received from this company. Although I had a last minute repair that happened the same day of delivery, once I determined the car couldn't be picked up at the designated time, the driver was willing to wa... [ More ]
    Rating:
    Poster:Cynthia Noble
    Date:9/11/2008 2:08:00 PM
    Subject:Helped in a jam
    Review:When I first started to look at auto transport I didn't realize that there were brokers...and for the most part I think they are all crooked or jaded in some way...Specialty Mobile was an exception....they made no promises that they couldn't ... [ More ]
    Rating:
    Poster:kthott
    Date:9/11/2008 1:46:00 PM
    Subject:Service
    Review:Reliable was so prompt. After I made the downpayment, I received a call about the car and transport dates, just as I had requested. The driver picked up the car and actually arrived earlier than promised. Great Service and very friendly staff. [ View ]
    Rating:
    Poster:Ms Bush
    Date:9/11/2008 12:08:00 PM
    Subject:Excellent Service
    Review:I called Speciality Mobile just few days before my move, they were having closed trailers so they told me that they cannot move on my desired date but can identify another mover for me that works with them. They called me within 2 hrs and provided ... [ More ]
    Rating:
    Poster:Sumit Nigam
    Date:9/11/2008 2:58:00 AM
    Subject:Speciality Mobile Systems
    Review:This company was a pleasure to do business with. I had no problems and my classic truck was delivered to me in the same condition it was picked up in. The transport time I posted seems a bit long, but it had nothing to do with the company. Hurri... [ More ]
    Rating:
    Poster:Jim
    Date:9/10/2008 3:25:00 PM
    Subject:These Ladies are the Real Deal
    Review:I just had a move from PA to CA. I did some research with different companies and Speciality Mobile had the best review. I talked to Amy and she was extremely helpful. I told them what days I needed the car to be picked up and what day it needed t... [ More ]
    Rating:
    Poster:Mario
    Date:9/10/2008 12:55:00 PM
    Subject:Excellent Service Overall
    Review:I assisted my elderly mother in the transport of her vehicle from Michigan to California as she was relocating. I was able to book the entire car transport process on her behalf and explained to Specialty Mobile her situation and needs. They we... [ More ]
    Rating:
    Poster:Chris A.
    Date:9/10/2008 10:39:00 AM
    Subject:excellent service
    Review:This is my 2nd time using Specialty Mobile. Like the 1st time, their customer service was friendly, helpful, and accomodating. The driver picked up and dropped off my vehicle ontime. He was extremely flexible in terms of pick up and drop off times... [ More ]
    Rating:
    Poster:Melody Liu
    Date:9/10/2008 12:28:00 AM
    Subject:Fantastic service !!!
    Review:Submitted a request to Specialty Mobile Systems a couple weeks ago to move a 1955 Ford Thunderbird from Kentucky to Florida and received a prompt reply. Their price of $995 was in the middle of the range of quotes ($650-$1200). Finally decided to pul... [ More ]
    Rating:
    Poster:Dan G.
    Date:9/9/2008 11:16:00 AM
    Subject:Great Service!!
    Review:Specialty Mobile Systems were great to work with! The customer service was excellent and everything with the auto transport was on time! I would highly recommend Specialty Mobile Systems for any auto relocation! This is definatly a company I will use... [ More ]
    Rating:
    Poster:Kelli Huss
    Date:9/8/2008 8:20:00 AM
    Subject:From NH to CA
    Review:My experience with Specialty Mobil Systems was stress free. After talking with several other companies I chose SMS for their honest approach and their genuine concern to assist me in an almost last minute car transportation. I was told by other compa... [ More ]
    Rating:
    Poster:Cheryl Lee
    Date:9/7/2008 12:15:00 PM
    Subject:Quick Ship for Wedding during Hurricane Fay
    Review:We elected to ship a car to our son two weeks prior to his wedding date. Friends who had shipped cars stated that there were no guarntees when it comes to timely shipping of vehicles and they could not recommend a company. We selected Specialty Mobil... [ More ]
    Rating:
    Poster:Charles Cole
    Date:9/6/2008 4:01:00 PM
    Subject:car transport
    Review:Everything went smoothly. The time was shorter than expected and the service was excellent. I was pleased with the response time to the inquiry and the personnel were honest and trustworthy. I would use them again in a heartbeat. [ View ]
    Rating:
    Poster:Sally
    Date:9/6/2008 1:36:00 PM
    Subject:From Orlando, FL to Monterey, CA
    Review:This was a transport of my daughter's car from my home in Orlando, FL to Monterey, CA. Due to her work schedule and her travel schedule, we gave only a 3 day window to pick up the car. Because of the short timeframe, we paid an additional $100 ... [ More ]
    Rating:
    Poster:PJC
    Date:9/3/2008 4:57:00 PM
    Subject:Great Company
    Review:This company is great. They were extremely friendly on the phone. They got my car picked up quick and followed directions very well. Somehow they even got my car shipped from Northern California to Florida in only 2 days as well. [ View ]
    Rating:
    Poster:Brian Chlebowski
    Date:9/3/2008 4:25:00 PM
    Subject:Excellent experience
    Review:We asked this company to move our son's "94 Buick to Kingman Arizona. When he had to be at his job less than a week from accepting the job there was just no time to get his things together and drive the car there. I know, who ships a "9... [ More ]
    Rating:
    Poster:L. Filson
    Date:9/2/2008 9:45:00 PM
    Subject:Great Service
    Review:This is the first time I was getting my vehicle moved to another location and I didn't know much about the transport companies. So I searched the internet and asked for quotes from several companies. From there I got to know about the Specialty M... [ More ]
    Rating:
    Poster:Sachin Kumar
    Date:9/2/2008 2:57:00 PM
    Subject:SMS -> Pioneer. Good Job !!
    Review:First the good part, they picked up my car right on time and delivered it in a short amount of time (9 days for NJ-CA transport). The rate was as quoted (no hidden charges). The delivery and pickup was prompt. I was on a tight schedule (was leaving N... [ More ]
    Rating:
    Poster:Bikash Agarwalla
    Date:9/2/2008 1:13:00 AM
    Subject:Great experience!
    Review:We had family circumstances make this a last minute need - Specialty Mobile was very prompt and so kind. Nate, our driver, was fantastic. Came to our home to pick up the car, was kind letting the kids watch it get loaded. I had his personal cell s... [ More ]
    Rating:
    Poster:KJ
    Date:9/1/2008 12:09:00 PM
    Subject:It was meant to be! SMS->Pioneer
    Review:Look - unless you install a remote GPS tracking device in your car, the hyper-obsessive paranoid will need to be patient. These guys do what they say they do! After my car was picked up I waited 5 days, and called SMS to check on the progress. Denise... [ More ]
    Rating:
    Poster:Steve
    Date:8/31/2008 10:42:00 AM
    Subject:Great Job
    Review:Specialty Mobile really surprised me. I thought (through my inexperience) dealing with a transportation company would be a headache. Boy was I wrong! Specialty Mobile walked me through each step and kept in constant communication with me, letting ... [ More ]
    Rating:
    Poster:Sidney P. Malone
    Date:8/30/2008 6:48:00 PM
    Subject:California to Colorado
    Review:I was very nervous about shipping our car after reading all the bad experiences. The people at Specialty Mobile were helpful and easy to work with. Their prices were higher than some of the other brokers, but much less than the carriers I called. ... [ More ]
    Rating:
    Poster:Abby
    Date:8/29/2008 6:48:00 PM
    Subject:Prompt Delivery
    Review:Although our car was picked up a couple of days later than what we were initially told, it arrived at our destination when our driver told us it would and appears to be in the same condition it was when we left. The driver and company representatives... [ More ]
    Rating:
    Poster:Jennifer
    Date:8/29/2008 4:23:00 PM
    Subject:Good, quick, bad driver
    Review:The pickup was quick, as well as the cross-counrty delivery. However, the driver expected me to know what streets his truck was able to make it into. Not tight turns and such, but how high trees needed to bo off the ground. He was rude and blew any t... [ More ]
    Rating:
    Poster:David Hermann
    Date:8/29/2008 2:36:00 PM
    Subject:The Shipping process!
    Review:Now that I have done the shipping of a vehicle for the first time I can see why it is stressful! Specialty Mobile made it easy to setup, pay for and recieve information on the status. Fortunaltey/unfortunatley I am using them again to ship the same... [ More ]
    Rating:
    Poster:Andrew
    Date:8/29/2008 1:02:00 PM
    Subject:Truck Break Down
    Review:My car arrived late due to a carrier breakdown in Oklahoma. Specialty Mobile was very attentive and great to work with, and must have just been a carrier side issue. It arrived much later than I expected. [ View ]
    Rating:
    Poster:Jon
    Date:8/29/2008 10:57:00 AM
    Subject:Overall good but some issues.
    Review:My overall experience with Specialty Mobile was good. A quote was sent to me within a few hours of my inquiry. Amy contacted me immediately after filling out the online form to verify all the information. Her conduct was very professional and she ... [ More ]
    Rating:
    Poster:Derek S.
    Date:8/28/2008 8:45:00 PM
    Subject:They know what they are doing
    Review:Once the sub contracted trucker was selected he called to give me numerous updates on pick up time. When he arrived for pick up a huge auto carrier swallowed my Infiniti and was carefully bolted down, in a matter of minutes he was off after saying th... [ More ]
    Rating:
    Poster:al berger
    Date:8/27/2008 2:50:00 PM
    Subject:Transport of my Ruf BTR #0808150060
    Review:These drivers were great, I got frequent updates from them unlike the experiences I have had with Intercity and I would recommend them without reservation. [ View ]
    Rating:
    Poster:Lincoln Phillip
    Date:8/27/2008 11:09:00 AM
    Subject:From FL to CA
    Review:My truck was picked up next day after I called and then delivered 12 days later. It was dirty, but that was expected due to traveling across country in an open transport. I am very happy that there was no damage to the vehicle. Thank you Specialty Mo... [ More ]
    Rating:
    Poster:Arthur V
    Date:8/25/2008 1:43:00 PM
    Subject:Would surely use Specialty Mobile again!
    Review:As you can imagine transporting a vehicle for the very first time can be a pretty anxiety -ridden experience.....especially when you are getting a freshman off to college at the same time:)! After much research I decided on Specialty Mobile and woul... [ More ]
    Rating:
    Poster:Kathy
    Date:8/24/2008 8:35:00 PM
    Subject:AWESOME BUT KEEP SHOPPING
    Review:I HAVE BEEN IN THE ARMY FOR 12 YEARS AND HAVE PCS'D QUITE A FEW TIMES NOW AND HAVE DEALT WITH SEVERAL OTHER SHIPPING COMPANIES. I STRONGLY RECOMMEND THIS ONE AS A SOLDIER TO ANOTHER. I HAD DONE MY RESEARCH ON LINE AND TRIED DOING PRICE COMPARIS... [ More ]
    Rating:
    Poster:H. NELSON
    Date:8/23/2008 11:56:00 PM
    Subject:2nd wonderful experience
    Review:This is the second time we have used Specialty Mobile. Again the experience was perfect and went off without a hitch. The vehicle was picked up exactly on time and delivered to our daughter in college in Tucson Arizona, 5 days later. We were given... [ More ]
    Rating:
    Poster:M Parenti
    Date:8/23/2008 6:05:00 PM
    Subject:Connecticut to California
    Review:Overall I had an excellent experience with Specialty Mobile Systems. Dee, at Specialty was very helpful answering my questions, scheduling a carrier, and setting up a pickup and delivery date. They were right on target with the time frame they ini... [ More ]
    Rating:
    Poster:Megan
    Date:8/23/2008 1:44:00 PM
    Subject:Shipping
    Review:Shipping of my vehicle was prompt and courteous. I would use this company again. Amy treated me with a personal touch which made this transfer nuch more pleasent. [ View ]
    Rating:
    Poster:R Vancura
    Date:8/23/2008 8:14:00 AM
    Subject:From Alaska to Ohio
    Review:My daughter was heading to college in Ohio and I needed to get her SUV from Alaska to Ohio. I also needed to time the delivery so it would arrive just before she started school. It was originally shipped from Anchorage, Alaska and then headed to Taco... [ More ]
    Rating:
    Poster:Phil Sauvey
    Date:8/23/2008 2:02:00 AM
    Subject:Not quite as easy as I'd hoped for...
    Review:When making my decision to select an auto transport company I valued the glowing reviews on this site and chose Specialty Mobile Systems. Incidentally, now that I finally have my vehicle I have learned that SMS solicits reviews from their customers ... [ More ]
    Rating:
    Poster:Mike Boruta
    Date:8/22/2008 5:11:00 PM
    Subject:Excellent service
    Review:I was very concerned shipping my college granddaughter's car from NH to her school in NC. She needed it in early August. I reviewed many transport companies and one of the best per reviews was Specialty Mobile Systems. I used the on-line quoti... [ More ]
    Rating:
    Poster:Judy Harding
    Date:8/22/2008 4:52:00 PM
    Subject:Specialty Mobile
    Review:This is my second auto transport with Specialty Mobile. Both times were easy and convenient. The people at Specialty Mobile are very knowledgeable, and the process worked exactly as they said it would. The car(s) arrived at the shorter end of thei... [ More ]
    Rating:
    Poster:Mike hudson
    Date:8/22/2008 1:57:00 PM
    Subject:A+
    Review:I would recommend this carrier to anyone. Great service and they DO care about their customers. My car was delivered quick and in a great condition. I would definitely use their services again. [ View ]
    Rating:
    Poster:Kamil
    Date:8/22/2008 1:20:00 PM
    Subject:Excellent Delivery for Passat VW to MD!!
    Review:I just wanted to say " THANK YOU" for the best service with entire staffs at SMS. I called few other company before I find out about SMS thru this site.... I spoke to Denise on Tuesday morning and she arranged to pick up my car on Thu... [ More ]
    Rating:
    Poster:Suzanne
    Date:8/21/2008 10:46:00 PM

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