Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers. View 18098 Reviews on 942 Auto Transport Companies.
Recently Ship A Vehicle? Add the 18099th Review now!
Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry Company Login



Email This Page
Super Supporter
All America Auto Transport Visit All America Auto Transport's Website
Going your way since 1964.
Frequent transport schedules.
Free Quote (800)227-7447
Reviews & Ratings of Auto Transporters
Posted by Customers.
Home Ratings & Reports Add Review Find A Company Link to Us F.A.Q. Contact Us Support Us  
  You Are 1 of 304 Active Visitors. View All Companies  |  Newest Reviews  |  Information For Transporters 
Anytime Car Shipping
Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160
A to Z Auto Shipping
Let us handle all your auto transport needs. Fast, efficient and safe.
Pro Vehicle Shipping
"A" Rating with the BBB!
No Deposit Required!
800-219-9808
Direct Express Auto Trans.
Instant quote. Door to door. BBB. Licensed. Insured.
800-600-3750
Ads By Transport Reviews 

Specialty Mobile Systems 

Location:4304 Cox Smith Rd
Mason, OH 45040
Phone Number:(800)789-5250
Secondary Phone Number:(800)577-3708
Web Site:http://www.autotransportspecialty.com/
Email Address:service@autotransportspecialty.com
Time On Site:5 Year(s), 0 Month(s). Since 8/28/2003 2:56:00 PM
MC Number:MC-461234 - MC-477612
 View government license and insurance information.
Company Type:Broker/Carrier



SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
Have your own experience with Specialty Mobile Systems to share?
Click Here to add a review.

Overall Rating:


758 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 389 reviews posted by individual customers for the past 365 days. So approximately 22.88% of Specialty Mobile Systems customers have posted a review.

    This means that 77.12% percent of their customer’s opinions are not represented on this site.
    Previous ReviewsMore Reviews on Specialty Mobile Systems
    Subject:auto transport
    Review:The customer service representatives were very courteous and helpful. They were very responsible especially in responding to all my questions. The carrier was flexible with the work schedule and coordinated pick-up and delivery according to my ava... [ More ]
    Rating:
    Poster:Vinay Gutti
    Date:7/17/2008 1:52:00 PM
    Subject:Specialty Mobile
    Review:This is the second time I have used them and both times were excellent (Last time was July 2007). In both cases they subcontracted to another company, but they took care of the scheduling and set up contacts with the shipper. Each time the pickup and... [ More ]
    Rating:
    Poster:Marty
    Date:7/16/2008 5:24:00 PM
    Subject:Corvette move from Ohio to Colorado
    Review:I had originally booked shipment of my beloved Corvette convertible with another carrier but became worried when I started to hear some of the horror stories, particularly about the carriers who quote very low to win the business. After doing some ad... [ More ]
    Rating:
    Poster:Gary Dobbs
    Date:7/14/2008 6:30:00 PM
    Subject:My Car move from east to west was easy with this company
    Review:When I decided to move my car from Cincinnati, OH to Sunnyvale, CA, I was looking for a good Car Transport company. I got System Mobile link on the internet. I filled up the information on their webpage to get the Quote. I got the quote in a day in m... [ More ]
    Rating:
    Poster:JK
    Date:7/14/2008 3:30:00 PM
    Subject:Speedy Delivery
    Review:Excellent customer service (Dee!) even when I got a little stressed on the phone. The pick up was on time, delivery was like 4 or 5 days earlier. The driver (Pavel from TK Trucking) was excellent. The car was neither dirty nor damaged which I was ... [ More ]
    Rating:
    Poster:Robert
    Date:7/12/2008 2:05:00 PM
    Subject:Specialty Mobile made it easy
    Review:After reading all of the internet horror stories about shipping autos across country, I went into our move biting my lip. But the folks at Specialty Mobile made me feel better right away with their great customer service. Our car was picked up prompt... [ More ]
    Rating:
    Poster:Andrea Hill
    Date:7/12/2008 12:13:00 AM
    Subject:delivered ontime
    Review:Overall i am happy with the delivery. They have a very good customer service and i iniated the shipment request over a weekend and it got done very professionally. Although the weather in the midwest was bad, the truck delivered on time. [ View ]
    Rating:
    Poster:Sridhar Ramachandran
    Date:7/11/2008 12:20:00 PM
    Subject:protected car carrier
    Review:I was very pleased with Specialty Mobile setting up the pick up and delivery. It is worth the extra cost to ship the car in an enclosed truck, the car came out just as it went in, no need to clean off grease or road grime, which is the result of shi... [ More ]
    Rating:
    Poster:Helen Heindel
    Date:7/10/2008 9:45:00 PM
    Subject:Fair
    Review:Overall, I can't complaine anything significantly. Car is fine, I got it on time. Just hope I haven't needed to call them several times to make sure my car would be picked up on time. It is understandable that the pickup date and delivery ... [ More ]
    Rating:
    Poster:Recession
    Date:7/10/2008 8:19:00 PM
    Subject:Repeat Customer
    Review:This is now the second time I've utilized Specialty Mobile Systems, and I continue to receive excellent service from them. Both moves have been bi-coastal, and their employees have been friendly, knowledgeable, and prompt. Their cost was simila... [ More ]
    Rating:
    Poster:Kevin White
    Date:7/10/2008 1:37:00 AM
    Subject:Reccommended Service
    Review:Everything went smoothly from pickup to delivery. Will call again if I need transportation service. Price ($995) was one of the lowest of the highly rated transporters on this web site (at time of tranport). The vehicle I had transported was a ful... [ More ]
    Rating:
    Poster:Mike
    Date:7/9/2008 1:22:00 PM
    Subject:Honest, easy service
    Review:SMS transporters were up front and honest about there ability to deliver my vehicle within the number of days that I requested. From my first available date, they had a carrier pick my truck up within 5 days from my neighbor in NC who was watching i... [ More ]
    Rating:
    Poster:Doug
    Date:7/9/2008 2:31:00 AM
    Subject:They have this down to a science...
    Review:I was very nervous to give my most expensive possession, my automobile, to a stranger to have it shipped cross-country. But the people at Specialty Mobile were fantastic in making me feel comfortable with the whole process, from start to finish. The ... [ More ]
    Rating:
    Poster:Michelle
    Date:7/9/2008 12:06:00 AM
    Subject:SMS Review
    Review:The car was delivered on time and in excellent condition. Specialty Mobile Systems was extremely professional, pleasant, and accomodating in unique circumstances. I appreciated their clear communication and I would recommend SMS. [ View ]
    Rating:
    Poster:Doug Rogers
    Date:7/8/2008 1:56:00 PM
    Subject:Happy with Specialty mobile systems
    Review:I've never shipped a vehicle before so I was a bit tentative. I found reviews on this site and chose the number 2 reviewed company which also is located close to where I live- I called and was given a quote right away. They confirmed the quote v... [ More ]
    Rating:
    Poster:A Walker
    Date:7/8/2008 1:18:00 PM
    Subject:Prompt and Trouble Free
    Review:From Texas to NY, Pickup tuesday and dropped off friday. I was very happy with the speed and customer service. Dealt with the owner and his staff, well organized and on time, no damage to my vehicle. [ View ]
    Rating:
    Poster:Kevin V
    Date:7/7/2008 6:23:00 PM
    Subject:Truck delivery from California to South Dakota
    Review:Great company. We were able to negotiate to load items we wanted shipped with the truck and they handled it easily when other companies refused to allow it. Their pick up driver was great and prompt and they were able to reschedule their delivery to... [ More ]
    Rating:
    Poster:Joe & Lyla Agius
    Date:7/6/2008 10:09:00 PM
    Subject:Transport of Honda Accord from CT to CA
    Review:I had a good experience with Specialty Systems, getting a Honda shipped from CT to southern CA. At their office, Dee was quite knowledgeable and took time to answer all of my questions. I was particularly concerned about damage, and she honestly di... [ More ]
    Rating:
    Poster:wc
    Date:7/6/2008 5:53:00 PM
    Subject:Damaged vehicle, very disappointed
    Review:I picked Transport Specialty, because I trusted the good reviews here. Unfortunately, my car arrived damaged, and there is no help. Transport Specialty is a broker, and it subcontracts other transporters. They subtracted a HORRIBLE transporter compan... [ More ]
    Response:We at Specialty Mobile apologize for this customer’s experience. When vehicles are picked up there is a detailed inspection, normally on a carbonized form. When the vehicles are delivered there is another inspection and at that point it c... [ More ]
    Rating:
    Poster:subiguy
    Date:7/6/2008 1:55:00 AM
    Subject:Subcontracted to Pioneer which resulted in a horrible experience
    Review:My main complaints about Specialty Mobile is that they (1) they handed me off to a horrible shipping company with horrible reviews on this website (Pioneer) and (2) they are horrible communicators--emails and phone calls were not returned. [ View ]
    Response:We at Specialty Mobile apologize for this customer’s horrible experience. We did in fact communicate with this customer; numerous phone calls were made to this customer from several reps in our office and Pioneer’s. It was reque... [ More ]
    Rating:
    Poster:R. Kim
    Date:7/4/2008 4:23:00 PM
    Subject:My Mustang and Envoy
    Review:I was pleased with the service, the lateness was due to a mechanical problem but no worries. Thanks again for your help!!! Fast service and dependible as told. I will use this service again and am excited to let my fellow Marines in on the cheap but ... [ More ]
    Rating:
    Poster:Jake
    Date:7/3/2008 1:43:00 PM
    Subject:Specialty Mobile Systems
    Review:My husband and I originally had problems finding a reliable moving company for my car to be moved across the U.S. The move date was getting closer and closer and we still hadn't found a reliable company (we had had many problems with previous com... [ More ]
    Rating:
    Poster:Katie G.
    Date:7/3/2008 2:52:00 AM
    Subject:1966 For Mustang Review
    Review:After another carrier failed to solidify the contract, the folks as Specialty Mobile had my car scheduled and on the truck within 72 hours. Gtreat communication, solid customer service ... chef recommends. [ View ]
    Rating:
    Poster:Anthony C. Asp
    Date:7/2/2008 7:59:00 PM
    Subject:Review for Auto Transport
    Review:This was an excellent company. Glad I used this vs. any other. Did use transport review website to decide which auto transport company to use. Excellent service. We moved two Cars at same time and both were received within 4 days. No need to rent... [ More ]
    Rating:
    Poster:Bhoot
    Date:7/2/2008 7:57:00 PM
    Subject:62 corvette in-op
    Review:specialty mobile picked up non-running 62 corvette in pittsburgh,pa. and delivered it right on time to denver co,,everything went as planned.nice truck and trailer!very capable driver and dispatchers.. best price anywhere,, we ship alot of vettes all... [ More ]
    Rating:
    Poster:duane a.
    Date:7/2/2008 6:51:00 PM
    Subject:Excellent company
    Review:This is a great company. I had prior arrangments with another company that didnt follow through with their end of the deal. Called Specialty and they were 100% reliable and very friendly. If I had to,I would do buisiness with them again. Even the dri... [ More ]
    Rating:
    Poster:Ed Ryan
    Date:7/2/2008 6:12:00 PM
    Subject:Specialty Mobile Systems
    Review:Used Specialty Mobile Systems based upon the reviews found here on the internet. The Specialty Mobile Systems people were great to work with and did what they said they would do. As is always the case with me, I had some things to learn about s... [ More ]
    Rating:
    Poster:Shipper
    Date:7/1/2008 7:48:00 AM
    Subject:SMS IS AWESOME, PIONEER TRASNSPORT COMPANY NOT SO GREAT
    Review:Specialty Mobile System did a great job arranging for shipment of my vehicle. Pioneer was the assigned shipment company. Pioneer did not call to give me 24 hour advanced notice for pickup. I called Specialty Mobile to ask what was going on. Speci... [ More ]
    Rating:
    Poster:Mike
    Date:6/30/2008 11:22:00 PM
    Subject:No worries.
    Review:The company was easily found, rated, & indapendently verified. thru the net. The cars was on time both ways, the driver very companent and friendly. The car was as it left Wichita, no damage, just a bit dusty. [ View ]
    Rating:
    Poster:Dennis & Susan
    Date:6/30/2008 8:23:00 PM
    Subject:Great experience shipping Jeep
    Review:I was very pleased with my experience working with Specialty Mobile Systems. I had a challenging ship. It was a Jeep with a trailer. SMS was one of the few who could accommodate me. They were very easy to reach, easy to work with - and really put... [ More ]
    Rating:
    Poster:David Stotts
    Date:6/30/2008 12:42:00 PM
    Subject:I sold my car and...
    Review:I sold my 2007 BMW 335i and needed to transport from Sugar Land, TX to Seattle, WA where the buyer is located. I looked on-line for a company that had the best reviews and kept their timetables close to what they promised. Specialty Mobile Services w... [ More ]
    Rating:
    Poster:Vicente Davila
    Date:6/30/2008 12:40:00 PM
    Subject:transport of my vehicle
    Review:The reason I chose to have my vehicle transported was to avoid the hassle of driving all those miles. The experience I had with Specialty Mobile helped me to avoid that hassle, as well as any I might have encountered in dealing with the company that ... [ More ]
    Rating:
    Poster:Paige Cullen
    Date:6/30/2008 10:35:00 AM
    Subject:Fast and Friendly
    Review:Most other "carriers" posted my request to move my van. Amy took the time and CALLED to get a confirmation. Less than 24 hours from signed contract to van pickup. 2 days later (900 miles) and my van arrived. Amy provided updates and the dri... [ More ]
    Rating:
    Poster:Tom
    Date:6/29/2008 7:51:00 PM
    Subject:Better than the rest!
    Review:Specialty Mobile Systems gets great reviews for a reason. Last year I transported a car for the first time, and picked a company that sounded good, but now I see really doesn't have many satisfied customers. Last year, I endured weeks of waiting... [ More ]
    Rating:
    Poster:Ginny
    Date:6/29/2008 1:53:00 PM
    Subject:Good transport company!
    Review:I had my BMW transported using Specialty Mobile System who in turn, used a carrier called Grand Tourismo Sport transport. They were excellent. The pickup was on time and they understood my needs. The driver and his wife were both very very nice and ... [ More ]
    Rating:
    Poster:David Leng
    Date:6/28/2008 8:12:00 PM
    Subject:Very impressed
    Review:The driver was friendly and professional. Amy was really great to work with as well. The entire experience of working with Speciatly Mobile was extremely pleasant and I would highly recommend them to anyone who asks. [ View ]
    Rating:
    Poster:Renuka
    Date:6/28/2008 2:36:00 PM
    Subject:review
    Review:This was the second time in a six month period that I had used this company.Both times the results were excellent. I dealt with Amy who was very freidnly, knowlegable and very helpful. Shipped car from virginia to california and car was picked up on ... [ More ]
    Rating:
    Poster:tom feldman
    Date:6/27/2008 8:12:00 AM
    Subject:Great Experience!
    Review:I had never had an automobile transported. Looking for some basis of comparison, I chose Specialty Mobile based on their rating in Transport Reviews and a number of competitor quotes. The experience was better than promised . . . timely, courteou... [ More ]
    Rating:
    Poster:susan sarapata
    Date:6/26/2008 10:47:00 PM
    Subject:Fantastic!!!
    Review: Needed a car transported from Northern California to Cincinnati, Ohio... I received several quotes and went with a lower quote boy was that a mistake! After 10 days my vehicle still had not been picked up but luckily SMS came to the rescue!!! Aft... [ More ]
    Rating:
    Poster:Anonymous
    Date:6/26/2008 5:44:00 PM
    Subject:move from massachusetts to oregon
    Review:The people at specialty mobile were incredibly helpful. Even though I requested the move very last minute, I was called right away and given a choice of days for pickup, and the car was picked up right on time. The company that actually moved my ca... [ More ]
    Rating:
    Poster:abby
    Date:6/26/2008 3:07:00 PM
    Subject:Great Job - Fast Service - Thank You
    Review:6/26/2008 I had never shipped a car. Denise at Specialty Mobile Systems (800) 789 5250 made this very worry free. I would highly recommend using this carrier. I changed the pickup schedule and the car was still delivered 2 days early (actually... [ More ]
    Rating:
    Poster:Mike Marks
    Date:6/26/2008 11:36:00 AM
    Subject:From Boston to Sa Francicso
    Review:Pros: On time (so important when you want your car) Extremely flexible (I had my car picked up the very day I called them) Good customer service Cons: Vehicle very dirty (you can't tell if it has been damaged or not) Pickup far away fro... [ More ]
    Rating:
    Poster:Rossi
    Date:6/26/2008 12:42:00 AM
    Subject:66 Vette from PA to MN
    Review:Don't get me wrong moving a vehicle is an arduous tasks; in most cases a necessary evil. The more your research, the more that you realize that you do not want to hand over the keys to a beater, never mind a classic, or the only car that you own... [ More ]
    Rating:
    Poster:Jason
    Date:6/25/2008 11:10:00 PM
    Subject:Great company, honest and upfront
    Review:I was moving my family from California to Ohio. I spent a lot of time researching auto transports and found very scary things about the whole process on the internet. After a great deal of time, I came across this website and found the recommendati... [ More ]
    Rating:
    Poster:S. Holt
    Date:6/25/2008 10:24:00 PM
    Subject:Specialty
    Review:I had a good experience after reading horror story reviews about other transport carriers. Pickup was timely, delivery was timely, the car came in good condition with everything still in it. I would definitely recommend this company. The only thing t... [ More ]
    Rating:
    Poster:Jane Lo
    Date:6/25/2008 8:35:00 PM
    Subject:Sacramento to Cincinnati
    Review:We shipped our daughter's car back from Caifornia in early June. ( we also used Specialty to take the car out in March). The carrier was selected and pickup was on time, in a preselected secured local drop off lot. Since my daughter was not there... [ More ]
    Rating:
    Poster:Stan Yarrish
    Date:6/25/2008 8:08:00 PM
    Subject:Great job
    Review:These guys did a great job moving 1 vehicle for us from Missouri to Ohio. I recommend using Specialty Mobile Systems everytime you have to move a vehicle. Great job and thank you. [ View ]
    Rating:
    Poster:Leslie Himes
    Date:6/25/2008 10:50:00 AM
    Subject:Wonderful Job
    Review:These guys did a great job moving 2 vehicles for us from Oregon to Missouri. I recommend using Specialty Mobile Systems everytime you have to move a vehicle or 2 or 3! Good job and thank you! [ View ]
    Rating:
    Poster:Hackmann
    Date:6/25/2008 10:04:00 AM
    Subject:Great Job!
    Review:Specialty Mobile Systems was very friendly and professional arranging the transport of my two cars from Illinois to California. Both Amy and Dee were pleasant on the phone, and our driver, Kelly, was prompt and caring for my two vehicles. Everythin... [ More ]
    Rating:
    Poster:Ray
    Date:6/24/2008 3:40:00 PM
    Subject:Recommended
    Review:I had no problems whatsoever. Booking staff were fast and friendly. Pick-up and delivery occurred within the timeframes stated at convenient locations to the houses. Prices quoted 30-45 days before the latest run up in gas/diesel prices and compan... [ More ]
    Rating:
    Poster:E. Fayen
    Date:6/24/2008 2:41:00 AM

    Previous ReviewsMore Reviews on Specialty Mobile Systems

    Specialty Mobile Systems Home | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15
    A Towing.com Partner   An Auto Towing.com Partner
    Home | Site Map | Auto Transport Directory | Full Rankings | F.A.Q. | Affiliations | Contact Us
    Moving Companies and Auto Transporters Directory | Multiple Car Shipping Quotes
    Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

    For more legal information please visit our Legal Information page.

    TransportReviews.com is a Community Site Proudly Provided to You By:
    Valley Solutions, Inc.

    © 2003-2008 TransportReviews.com and Auto-Transport-Reviews.com. All rights reserved.