| Scam | | I was contracted to deliver two limo's to Ohio in Sept. I was told they were the small limo's roughly 20' each. When I got there they were each 28' each. My trailer is only 48' long ,so I could only take one, which they said was f... [ More ] |
|  | | Eddie | | 12/2/2008 6:31:00 PM |
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| Can't get our deposit money back | | We booked Prolux to move on car on September 9, 2008. Two weeks later, we had to cancel the order. We called Prolux to have them give us a refund and they said a cheque would be mailed to us within a day or so. A month went by and nothing. We cal... [ More ] | | We have terms and conditions that clearly state once your vehicle has been assigned to a carrier,"& the vehicle is not ready" there are associated fees. This was a last minute cancellation. We had 3122-SH vehicle assigned ... [ More ] |
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| | | Kerry | | 10/15/2008 3:38:00 PM |
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| Simply The Very Best | | What a very pleasant experience. This company is the USA's most reliable transport company. I have used them over and over again. I am able to reach them 24 hours a day and they have great customer service. I rate this company a perfect ten. ... [ More ] | | Thank You for taking the time to leave us a nice review. If every client took the time to leave a nice review, "we would have thousands"! [ view ] |
|  | | Steve | | 9/6/2008 10:38:00 PM |
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| DO NOT USE! I am currently suing this company over my car. | | I really, really wish I read the reviews on this site prior to choosing Prolux. Scott Long talks a good game. He has a lot of confidence and all the right answers you need to hear to choose them. Unfortunately, Prolux contracts out their transport to... [ More ] | | We brokered this Load to Gran Turismo and we refunded Richard's card months ago. His car was delivered along with his parts. His car was valued at 2,000.00 and He wants 10,000.00 We are sorry this has happened but we have done everything in... [ More ] |
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| Amazing Auto Transport Company | | Prolux quoted me way to much money, so I thought! I have experienced a nightmare by trying to save money. I ended up spending twice the amount on rent cars and time waiting for the other company that never showed up to load my car. Lesson learned ... [ More ] | | Grace Thank You for choosing PROLUX and taking the time to leave us a review. [ view ] |
| | | Grace | | 8/27/2008 11:07:00 AM |
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| Horrible Company | | After talking to several campoanies I choose Prolux because they promised pick-up and devlivery faster than the rest.
They picked-up 2 days late.
Delivered 3 days late.
They are impossible to contact and even then have no answers.
Avoid t... [ More ] | | We loaded his car withing 72 hours after he placed his order. We delivered as fast. Not sure why he was upset. It does not get any better than this. He called us over ten times. There was no reason for the calls. We updated him when we learned ... [ More ] |
| | | Carl | | 8/20/2008 10:27:00 PM |
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| FRAUD DO NOT USE AT ALL | | This company was listed as one of the top vehicle shippers in the united states. they claimed they even did internation shipping but their service is horrible.. they lied to me and told me my car would be picked up in 3 days and its been 8 days now a... [ More ] | | The car was located in a very rural area. We did have is vehicle assigned in a timely manner. We tried to load the vehicle once and it was not ready. It was locked in a barn and the origination party could not meet our driver until 8PM. So we ass... [ More ] |
| | | Jason | | 8/15/2008 10:23:00 PM |
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| Beware!! Earned "Unsatisfactory" Rating from BBB!! Horrible Service!!! | | Their site Proluxautotransport.com is poorly made and is very unprofessional about their terms and conditions. A customer would not see their terms and conditions on the site or anywhere on the order forms. If you use this company, you would be ask... [ More ] | | This is bogus review. We never transported a car for this client. The client canceled after the car has already been assigned to a driver. It has been assigned a week before the car was to be loaded. This was a last minute cancellation. Via our ... [ More ] |
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| Terrible!!! | | Probably the worst customer service I have received in any service industry! Our Jeep was scheduled for a pick-up during the week of our move. They PROMISED me that it would be picked up. On Friday (several days after they told me the car would be ... [ More ] | | PROLUX never transported this automobile. This client placed his order before the fuel prices spiked at 585.00 gallon. We contacted the client to requote him for the difference. The client was irrational and did not want to pay the difference. So... [ More ] |
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| Professional Service | | I'm an Assistant to an NBA player and handle all his logistics. I've used many companies in the past and they have taken advantage of my bosses wealth with outrageous prices and mediocre service. This is the first time I've used ProLux ... [ More ] | | Mark I would like to thank you for taking the time to leave us a review. [ view ] |
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| Save yourself Money and Stress Do not use them! | | I was very unhappy with the service provided by PROLUX. Me and my partner got transfered to Las Vegas and had to start work on june the first. Prolux provided me with a date to pick up my car and have it there before that date. They took 100% of the ... [ More ] | | Alfredo had his vehicle listed with another company for 4 weeks. He contacted us for a quote. We had his car assigned to a driver within the time frame we quoted. His partner had his car listed with another company as well. We also loaded his car... [ More ] |
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| Mercedes SL600 | | I am extremely dissapointed with Prolux. The vehicle arrived damaged, filthy and late. I paid for enclosed shipping and the way the car finally arrived it must have been shipped in an open trailer.
I am getting no results in my attempt to be reimb... [ More ] | | The customers car was repaired by the insurance company. [ view ] |
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| Motorcycle Transport w/ Prolux | | I recently purchased a 2004n Orange County Chopper, and needed to have it transported approximately 250 miles to my home. I was understandably nervous about trusting this custom bike to a third party for transport, but Prolux did a fantastic job. I... [ More ] |
| | | Jason | | 4/23/2008 1:46:00 PM |
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| First Class | | I was extremely pleased with the service I received. ProLux was very first class in their handling of my 2007 SL550 delivery and I would definitely use them again in the future. The driver was constantly in contact with me giving me updates and went ... [ More ] |
| | | David Gross | | 3/26/2008 4:29:00 PM |
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| Ford Shelby Cobra GT500 | | Having never shipped a vehicle before I had some anxiety, but once PROLUX Auto Transport found a carrier everything went smoothly. PROLUX Auto Transport contracted a transporter to pickup our car from the former owner in California. The driver was on... [ More ] |
| | | Daven Stanley | | 3/1/2008 6:00:00 PM |
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| Excellent service for my bike | | I got the best pricing for hauling my 1974 Honda XL350 from Prolux Auto Transport. They were very freindly, and had great communication for both the pick up and the delivery. Being the first time having a vehicle hauled, I would highly recomend using... [ More ] |
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| Excellent service | | From the very first converstation I felt like I was deal with professionals. They gave me a quote that was right on. They knew where they were going and how to get there, very knowlegable. There was nothing that this coming was will to do, to make me... [ More ] |
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| Cheaper than driving it myself! | | I recently had a 2003 Buick Rendezvous transported from Detroit, MI to Sarasota, FL. The quote I received on the phone was $150 less than the next-lowest quote I received. Furthermore, Prolux offered door-to-door service, which the other company did ... [ More ] |
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Archived Reviews
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