| Auto Transportation | | Below is the review I wrote for AA-Automovers which brokered the pickup and delivery of my car by Pioneer Auto Express.
It is important to recognize that AA-Automovers was the broker for Pioneer Auto Express which did the actual transportation... [ More ] |
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| Pretty good | | Went to Angels Moving (broker) on Friday, and they found me Pioneer to ship my car from NY to CA. Original shipping day was Monday/Tuesday, the people at Pioneer made a mistake and called me on Friday night and wanted to pickup my car on Sat. Unfortu... [ More ] |
|   | | Herbert | | 10/29/2008 3:47:00 PM |
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| NEW CAR, DELIVERED FROM CA TO NC | | Overall, an excellent experience transporting a new Toyota Prius from a dealership in California to my hometown in North Carolina.
Had initial reservations about this carrier company, based on other reviews on this site, but Dina (from broker Ange... [ More ] | | Thanks for the kind words. We are glad that you had a good experience with us. We hope you use us again in the future. [ view ] |
| | | Jon Drake | | 9/23/2008 8:58:00 AM |
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| An Extremely Pleasant Experience!!! | | Our company hired Pioneer Auto Express to move our customer's truck. Our customer just went on & on about how wonderful her whole transport experience was. "The driver, David, for Pioneer kept in touch until delivery and he was amazing... [ More ] | | We appreciate your kind words. Hope that you use us again in the future for all of your transport needs. Thanks again. [ view ] |
| | | Sarah | | 9/18/2008 12:07:00 PM |
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| Easy Effortless Move | | I was moving from Boston Mass to California and was debating whether I should drive my car to California from Mass. After looking it over it was way too far of a drive for me and the gas prices are ridiculous these days so through a distant family m... [ More ] | | We are glad everything went smooth. Use us if you move again! Gas prices are not going down anytime soon! [ view ] |
| | | CivicRicer | | 8/14/2008 7:11:00 PM |
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| Completely unresponsive | | I shipped a car via G&L Enterprise who contracted to these guys to go from NJ to CA.
It was on-time and priced right, but they damaged the underside of my car.
Kenny (one of the owners, presumably) told me to talk to Harry (who said he was the ... [ More ] | | Mr. Delaney claims that our company damaged his vehicle. According to inspection reports documented on the bill of lading, the damage he claims could not be verified that it occured during transit. In terms of him trying to reach our claims manager... [ More ] |
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| Non-Responsive on Claims | | I shipped my new Scion TC from San Francisco to Boston in early July. The driver in San Francisco picked up my car on time from my pre-designated location. That was about the only thing this company got right. I was told my car would take 7-10 day... [ More ] | | We have no control of the driver getting sick en route. We would rather the driver take longer than scheduled than to keep driving while he is sick. Or else he would jeopardize the safety of himself, the vehicles loaded on his truck, and the surrou... [ More ] |
| | | Nicky | | 8/11/2008 10:15:00 PM |
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| Great Service!!!! Five Stars | | Well first of all Pioneer customer service was GREAT!!!!. I called several times to get information regarding my car and were VERY patient, thorough and knowledgeable. The time line they gave me was right on the money and the driver was very friend... [ More ] | | Thank you and we are glad that your experience with us was smooth and pleasant. Thanks for the kind words. [ view ] |
| | | Vince | | 7/29/2008 6:19:00 PM |
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| Pioneer Auto Express | | I had previously contracted with Express Auto and they underbid my vehicle so it sat for 3 weeks with no movement. I then contacted several companies some brokers, some carriers. I contacted Pioneer on a Friday afternoon and received a quote to shi... [ More ] | | We apoligize for any mix up. We move thousands of vehicles for month. There is no need to take anyone else's order. This order was a mix up and we wanted to make sure not to leave the customer hanging. [ view ] |
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| review | | I was transporting my Honda S2000 from MD to CA and my broker used Pioneer as the carrier. After going through the process I realized the people at Pioneer are the people who need to be recognized not the broker. These are the guys who do the actua... [ More ] | | Thank you for the kind words. The broker and the carrier both work together in order to make the transport experience as flawless as possible. Credit goes to both parties. Again, we appreciate your kind comments. [ view ] |
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| first time mover | | This was my first time moving a vehicle from one place to another without driving it. I dropped my vehicle (a 05 Honda Accord) off at Pioneer and was amazed to see all the cars there. With all these BMWs and Benzes and other cars from companies I ... [ More ] | | We are glad everything had worked out. Thank you for the kind words and hope that you use us again. [ view ] |
| | | Helen | | 7/11/2008 8:54:00 PM |
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| Responsible company | | I had two vehicles transported from the east coast to california. A toyota camry and a toyota sienna. I was quoted a little more than I expected. $2500 was a lot of money to me, but I needed the cars moved. The vehicles were picked up a bit later... [ More ] | | Thanks for the kind words. We hope that you use again if ever there is a transport need. THanks again. [ view ] |
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| Satisfied Customer | | Person who takes my order is super nice and arranges pick-up within 48 hrs. I was happy to see my vehicle got transported on schedule. The driver was concerned about being able to navigate my narrow street. So we made arrangements to meet few blocks ... [ More ] |
| | | Renee Schouw | | 7/9/2008 9:04:00 PM |
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| Good service | | i was nervous that i was having my car transported across country from east to the west coast. in the beginning i was nervous that i could trust people with the car, and i found that people at Pioneer gave me clear information about my vehicles and i... [ More ] |
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| extremely satisfied customer | | Moved my Toyota Camry from Los Angeles, California, to Linden, New Jersey. They picked up my car 2 days earlier than quoted, which was convenient for me because it was the date I originally requested. Pick up was on time. The transportation time was ... [ More ] |
| | | Gloria Johnston | | 7/9/2008 7:47:00 PM |
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| Do Not Use This Company | | In summary these guys are unprofessional, horrible communicators, over promise, and under deliver.
I shipped my Lexus RX 330 AWD from Connecticut to California using Specialty Mobile Systems. They subcontracted to Pioneer and told me to contact K... [ More ] |
| | | R. Kim | | 7/4/2008 4:15:00 PM |
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| Pioneer Auto Express | | I would highly discourage anyone from using this company. Unfortunately we went through a broker (Monstar) who hired them as our transport company. There was some minimal damage to our car that we were told was going to be covered by one of their ass... [ More ] |
| | | Corrina | | 6/25/2008 1:37:00 PM |
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| Poor and Rude Customer Service | | Pioneer Auto Express Corp was assigned to transport my car from CA to SC through Specialty Mobile Systems (SMS). I specifically requested for the car to be delivered between 6/13/08 to 6/18/08 (It was also on the agreement with Specialty Mobile Syst... [ More ] |
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| Worst Ever | | I have shipped several cars back and forth between the East and West Cast for my job transfers this time I used a wonderful Contractor, Specialty Mobile Systems, to book a Car Transporter unfortunately they used Pioneer, They picked up the car on tim... [ More ] |
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| Excellent | | Moved my Accord from CA to NJ. Pickup was on time, delivery was on time, estimates were accurate, and there was no damage to the car. Excellent from start to finish. Thank you! [ View ] |
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| Worst Experience with a carrier | | To start when we booked for transport we specified that we had a flight out on May14th. Our date for availiable pick up started on the 8th. We were scheduled for pick up by the broker on May 12th. I decided to call Pioneer directly to make sure. They... [ More ] |
| | | RFandino | | 5/13/2008 5:04:00 PM |
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| Delivered car on time but with damage | | I used 1st Call Auto Hall to transport the car, they in turn use Pioneer to do the actual moving.
They picked up and delivered on time, but damaged the fron quarter panel. Trying to get hold of them since, but they keep giving me the run around.
... [ More ] |
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| BMW TRANSPORT | | BRAVO PEOPLE!
I was let down by another trucking firm that never did show up for the scheduled pickup. Along came Professional Vehicle Shipping who assigned the transport to Pioneer Auto Express.
**Pickup was to be the next day.......IT WAS
**Deli... [ More ] |
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| Damaged Oil pan and Flat tire....prove it!?! | | When the driver called to inform me of his arrival, I was told that he was unable to park his big rig where my car was to be picked up. The driver then let me know he would taxi over and drive about five miles back to load it onto his truck.
Driver... [ More ] |
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| Scratched Car - Denied claim!!! | | Pioneer's customer service was deplorable.
I filed a claim with them on Aug 22nd. I allowed them to process the claim and called back 3 weeks later, in which I was told that it was still in process. Another 2 weeks later I called back and it ... [ More ] |
| | | Nick | | 11/1/2007 11:00:00 PM |
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| Coast to Coast Experience | | Overall I thought the shipping of my cars was handled professionally and in a timely manner. This was my second experience in shipping cars coast to coast and this was the better of the two. The staff at Angel's Transport were very helpful in s... [ More ] |
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Archived Reviews
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