| excellent service | | I am a first time user of any auto transport service and I chose EZ Auto Movers because to the excellent rating from other consumers. I am so... glad that I did because Phil personally followed up with my business needs every day until pickup. He th... [ More ] |
|      | | Leon D. | | 11/27/2008 9:09:00 PM |
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| Quick and professional service! | | I did all the planning for this car move for my elderly parents over the internet. Steve Gerbino did the estimating and other particulars with online chat. Phil Von Esch was so helpful setting things up with the contractor online. Contract was sent... [ More ] |
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| I will definitely use them again | | I will definitely use them again, especially if it is with the same driver. The driving team was EXCELLENT, with no nonsense and very speedy!
Great service for a great price! [ View ] |
|      | | Delia Bond | | 11/16/2008 10:01:00 PM |
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| Car HAS NOT arrived yet. | | Car has still not arrived. It is now 14 days since it was first picked up.
And I am still waiting from the company for a response. The truck driver said his truck broke down, and have not heard from him either. I have called the police in order to ... [ More ] |
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| Autu transport from Kentucky to Florida | | I have owned my Triumph TR-6 for many years, and transporting it from Kentucky to Florida was of concern to me. Should I use a closed van or an open truck? Would it get sent to a terminal and get damaged? After talking to EZ Auto Movers, I felt that ... [ More ] |
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| Auto Transport | | Despite the fact that the purchase was delayed because of unforseen paperwork difficulties, EZ was right there every step of the way. They had a truck ready to pick up the car even before we were ready to ship. Once the purchase was completed they pi... [ More ] |
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| Excellent service, low price | | We swear by EZ Auto Movers because they are easy to reach, very friendly and responsive, and professional. In addition their prices are more than fair! [ View ] |
|      | | Mike | | 11/11/2008 11:30:00 PM |
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| Adherence to inita quote | | Joe the dispather quoted original price and guaranteed the price"Door to Door".
At destination, an additional $ 50.00 was charged by an unknown co.
This will emain upaid - see Joe the dispatcher. [ View ] |
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| excellent and cheap | | very quick and cheap. top quality service. pick up was very fast and delivery was even faster. 2 days . waiting to ship another car using this service for cheap. excellent job [ View ] |
|      | | Gegam G. | | 11/11/2008 4:33:00 PM |
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| Excellent Service | | From the time I contacted EZ Auto Movers to the time my E-Bay Special was delivered, everything went well. The quote was the lowest from approximately 10 other quotes. Some quotes were as high as $995 for the same type of delivery method. Thank you... [ More ] |
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| Car Moving from Florida to Ohio | | I engage Ez auto for my car shipping from Florida to Ohio and got great price and ontime delivery. It is really Impressive and better than any move I had in past. Truck Driver was very friendly and cooperative too. I would recommend to anyone who wan... [ More ] |
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| E-Z Auto Transporter | | E-Z Auto movers ha been exceptional in their customer services and thier tiredless effort to get my vehicle to me. their price quote is the best in the industry. They are very proffessional. [ View ] |
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| Indiana to Florida | | My car was picked up the day after I called EZ Auto Movers. Driver was very agreeable as to where we would meet for pickup. He said he would be in Florida within three days, and he was right on time. Received car in satisfactory condition, no dama... [ More ] |
|      | | Loren J | | 11/7/2008 4:48:00 PM |
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| DO NOT TRUST EZ AUTO MOVERS | | This is a worst experience that I ever had with auto transport. They did excellent on negotiation on the phone and after the money was taken then never get a call back or follow up. I had to call them back almost 6 times a week to check on status and... [ More ] |
|      | | Nathan Lim | | 10/16/2008 12:18:00 AM |
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| Failed to comply with given dates | | Costumer service is very poor. Contact person was very responsive at first when coordinating with you regarding a quote. After deposit was taken, it's very hard to reach the contact person who I spoke with.They would give you so many excuses why ... [ More ] |
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| DO NOT TRUST THIS COMPANY | | All they worry about is there money they don't care if you're not satisfy....i recieved my car was damaged badly on the roof they didnt try to fix my car and it been little over a month with no issues resolved [ View ] |
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| Honest, On Time, and Very Friendly Service!!! | | I could not have been more pleased with EZ Auto Movers and their super freindly sales people. They walked me through the entire process because I never transported my car before. But after speaking with Phil and Steve, I felt like I knew everything!!... [ More ] |
|      | | Stephen Ansty | | 9/22/2008 10:40:00 PM |
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| Service and condition of auto at arrival | | The company did not request deposit payment BEFORE the car was definately scheduled to be picked up in New York.
The pick up schedule was within 3 days of of notifying me of date and time and, those dates and times were kept.
The delivery date wa... [ More ] |
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| These Folks Know Their Stuff | | I can not exaggerate my gratitude and appreciation for EZ Auto Movers (EZAM) team of professional, custome oriented folks. I needed to ship my daughter's car to Massachusetts from Texas in time for her to get it before her school starts. We had a... [ More ] |
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| MOTORCYCLE SHIPMENT | | EXCELLENT IN EVERY RESPECT!! - ARRANGED A VERY FAIR PRICE, VERY KNOWLEDGABLE ABOUT TRUCKING, VERY PROMPT IN COMMUNICATION, DELIVERY TIMEFRAME WAS EXCELLENT. [ View ] |
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| Excellent Service | | I was extremely pleased with the service I received from this company. My car arrived in California almost exactly 72 hours from when it was picked up in Alabama. I was very pleased with the customer service-I was kept very well informed of the stat... [ More ] |
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| BROKER SERVICE | | waited july 3 to -7 for my car to be picked -up i left the 7th an early flight to MASS called office daily left messages no call back until the e-mail to STEVE the night before i left . i mentioned calling the Fedral motors overseers/Attorney ... [ More ] |
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| Ripped off by EZ Auto Movers | | They were very late picking up my car in Washington, in fact so late, I had to get on the road and have a friend do the pick-up inspection report with them. I took pictures of my car before I left it with my friend, and he also took pictures the day ... [ More ] |
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| Very disappointed | | I was very dissatisfied with EZ Auto Transport. When I initially booked the transport, I was told that I would receive a $25 discount, I never received it. I was told that my car would be picked up on the requested day. It was only after I called to ... [ More ] |
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| Service | | I had an excellent experience using your service. The car was picked up at a location near by and I was driven home by the driver. The car was not only delivered early, but right to complex where I now live. I would certainly use your service again. [ View ] |
|      | | Nancy | | 7/30/2008 4:06:00 PM |
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| Eased My Worries with Excellent Service | | I was so worried about the transport of an extended cab van from Indiana to Louisiana because of a prior experience with another transport company. I was lied to by the previous company and the van never arrived so, needless to say, I was a little ap... [ More ] |
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| Great service | | I spoke with phil to set up the transportation and he was extremely helpful. I have never transported a car before and was very weary, but phil reaasured that everything will be 100% fine and IT WAS!! [ View ] |
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| car pick-up | | I had actually called another company that had high reviews on this site but they were not able to come through even after a week of searching for a truck. Desperate, I called EZ Auto despite the mixed reviews. I called on a wednesday and was promise... [ More ] |
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| Absolutely not | | Their customer sercive is 'non-existent' , they believe they are doing you a favor to transport the car for you. After sigining the contract, they changed the amount of the balance that I owed, and it took me 7 phone calls and 1.5 months to g... [ More ] |
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| The Real Deal about Moving your Car | | My Background: First of all my family has been shipping our cars across the country for some time now, typically from NYC to Florida (Naples or West Palm usually). So I knew what I was getting into when I did this. I also have a legal education an... [ More ] |
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| THEY TOOK MY MONEY AND RAN | | Simple. They promised me my car would be delivered in 3 days. After 3 days I called and it was not picked up. It was not even schedueled to be picked up. I asked them to do something and call back. They never called back. I found another mover... [ More ] | | This customer was extremely rude over the phone. We had drivers that were assigned to pickup his vehicle, but everytime we went to dispatch the vehicle, he was being very difficult. He received all money due back to him as per the contractual agreeme... [ More ] |
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| vehicle transportation | | Scam Artist or theives would be a kind description. I contracted with them to pickup a van for the original price of $375 of which $100 was a deposit and $275 was to go to truck. After they received deposit the would barely communicate with me. Fi... [ More ] |
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| Awful | | I put down a $150 "deposit" for a total quote price of $725. This deposit was in actuality a commission for EZ Auto as they are not in fact the ones who ship the cars, you are literally paying them $150 to make a phone call...and they are n... [ More ] |
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| Don't go there! | | In mid March, after online quote requests, I spoke with Phil at EZ Auto Movers. I had a non operational Plymouth Fury in Roanoke, Va, that I wanted transported to Moundsville, WV.
Phil said that the non op was not a prioblem, and that if I got the ... [ More ] |
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| El Camino | | I just wanted to let EZ Auto Movers know, the driver (Milton with Flying Ryan Express) that was dispatched did not live up to his end of the deal. My car was supposed to go to Jefferson, OH. I told him it was 1 1/2 hours north of Canton, OH. He said... [ More ] |
|      | | El Camino | | 5/8/2008 9:23:00 PM |
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| WORST IN THE BUSINESS !!! (FOLLOW UP) | | BY THE WAY, ANYONE READING THIS SHOULD REALIZE THAT I PAID THE DEPOSIT ON MARCH 28TH 2008 AND FAXED THE CONTRACT APRIL 2ND 2008. THE INFORMATION ABOUT THE VEHICLE WAS SUBMITTED TO THEM ON MARCH 26TH 2008. MARCH 26TH 2008 IS ALSO THE VEHICLE IS READY ... [ More ] |
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| Stay away from them! | | A guy called Steve contacted me almost every day before I signed the contract, and promised that my car will be picked up on 4/18 or 4/19, but he did not contact me and no trucks showed up to pick up! Then I sent him email and called him, noooo respo... [ More ] |
|      | | Jordan | | 4/28/2008 5:21:00 PM |
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| Excellent customer service | | My family and I have never been this pleased when it comes to movers. This was such an exciting experience for us. Phil, the customer service assistant was wonderful. He took the time to explain the entire process of having our three vehicles picked ... [ More ] |
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| bad company,lack of trust and honor | | On December 11, 2007 EZ Movers said they had a shipper in the area and my car could be picked up right away, all they needed was a signed contract and a $150.00 deposit. They were not the least expensive shipper but since I needed the car shipped rig... [ More ] | | We had a truck. The delivery was not in the time frame the customer needed
He cancelled. [ view ] |
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| DISHONEST/THIEVES | | This company was unbelievable. They had fantastic communication through email UNTIL deposit was made- then there were NO responses and when I would call I would have some guy blow me off and call me sweetie and hun and swear up a storm. They had to... [ More ] | | We had a truck 4 days after the order was placed she refused the Carrier.
[ view ] |
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| Turned out better than I thought it would.. | | Their reviews on this site and BBB had me nervous, but I went ahead and gave them a try. They found a truck to bring my car up which cancelled the same day. At that point I thought 'great, here we go'. Joe (owner/dispatcher) was able to find ... [ More ] |
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| Excellent Customer Service | | I can't thank you enough for handling the shipping of my car. It was picked up on Monday in Dallas, Texas, and arrived the very next day in Norfolk, VA! I was so surprised to see it so soon. The driver was polite and kept in cellular contact ... [ More ] |
|      | | ILLIYA CLARK | | 3/1/2008 8:08:00 PM |
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| Never keep promise | | If I were you, Never Never Never use EZ auto (Not easy company)
I placed the order last year to move to PA
Pick-up date was 12/26/2007
I had waited more than two week
Every time I called Joe. He always said like this " look like they will ... [ More ] |
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| Don't use this company XXXContiuation to my other post in this | | Hey readers,
This is continuation to my earlier post. After a long struggle over the phone, I found this website and posted my comments "Never keep up their promise". Immediately, within one day, I got a call from Phil apologizing for the ... [ More ] | | This car was picked up 2 days after it was ready to be picked up. We never guaranteed a pickup date. This is a false review [ view ] |
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| Contract breach | | On Nov 14,2007 I signed a contract with EZ Auto Movers of Lynbrook, NY to transport to Lakeland Florida my Dodge caraven Van equipped for the handicapped, on Jan2 or3,2008. I paid a $125 deposit. Six calls made on Jan 2 and3 were answered with a p... [ More ] | | we booked a truck to move the van rm motor sport the customer refused the transport 6 days after the p/u should of accured. [ view ] |
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| Run Away! | | Be afraid, be very afraid - to use this company. My mother's handicapped van, with her wheelchair and lift inside, is still sitting in the driveway today ( the latest date of delivery promised). My 80 yr. old father and my mother already flew t... [ More ] | | We booked a truck to move the car Rm Motorsport to move the van 6 days after they wanted it moved. [ view ] |
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| The worst service I have ever had!!! | | I strongly encourage you NOT to use this company! I received quotes from 12 companies. E Z Auto movers and another company both came in at $750 which was among the lowest. I needed the vehicle within 2 weeks, but also wanted a reasonable price. E... [ More ] | | We never guarantee a pickup date or delivery date unless the customer pays an additional $150. I move 3000 cars a year the customer wanted to bargin the original price of $875 down to $750 we warned him that it wasn't the right price he chose... [ More ] |
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| Delivery Time | | My first contact was with a gentleman named Frank in dispatching. I asked him two important questions, the first being how long would it take to have my car delivered the 793 miles between Oregon and California. His response was approximately 2 days,... [ More ] | | THIS LADY LIVES IN A ZOO AND IS EXTREMELY HARD TO GET IN TOUCH WITH. THE DRIVER MADE SURE THAT HE WAS IN CONTACT WITH HER THROUGHOUT THE ENTIRE TRANSPORT AND SHE WAS 100% AWARE OF THE SITUATION. DURING TRANSPORT, THE DRIVER HAD MINOR DIFFICULTIES WIT... [ More ] |
|      | | Wendy | | 12/26/2007 9:03:00 PM |
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| EZ Movers | | What a great experience. I had never shipped a vehicle before and wasn't sure what the process would be like. Everyone at EZ Movers was helpful and the move went smoothly. The driver was friendly and professional. He was there when he said he wou... [ More ] |
|      | | JW Hurley | | 12/7/2007 5:21:00 PM |
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