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Countrywide Auto Transport 

Location:27762 ANTONIO PARKWAY
SUTE #L1601
Ladera Ranch, CA 92694
Phone Number:(877) 717-AUTO (2886)
Web Site:http://www.countrywideautotransport.com
Email Address:INFO@COUNTRYWIDEAUTOTRANSPORT.COM
Time On Site:2 Year(s), 3 Month(s). Since 9/11/2006 2:10:00 PM
MC Number:MC-545943
 View government license and insurance information.
Company Type:Broker/Carrier



TRANSPORT REVIEWS ONLY GIVES GOOD RATINGS TO COMPANIES THAT ADVERTISE WITH THEIR SITE AND PAY THEIR HEFTY ADVERTISING FEES.IF YOU ARE TRULY LOOKING FOR A RATING SYSTEM ASK HOW A COMPANY'S RATING IS WITH CENTRALDISPATCH.COM WHICH IS THE ORIGINAL WEBSITE ESTABLISHED FOR ALL AUTO TRANSPORT COMPANIES OVER 10 YEARS AGO THEY HAVE OVER 4,000 CARRIERS WITHIN THEIR CARRIER NETWORK.OUR COMPANY IS RATED NO. 1 AT 100% WITH OVER 850+ RATINGS RANKED NO. 1 IN THE NATION.CALL US TOLL FREE 877-717-AUTO AND WE WILL FAX TO YOU.WHAT THIS TRANSLATES INTO IS THE BEST COMPETIVE RATES AND QUICKEST SERVICE.
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Overall Rating (Last Two Years*):


60 ratings & reviews posted


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  • Do The Reviews Accurately Represent This Company?
    Countrywide Auto Transport reports that they have an average of 12000 customers per year. Currently, this site has 41 reviews posted by individual customers for the past 365 days. So approximately 0.34% of Countrywide Auto Transport customers have posted a review.

    This means that 99.66% percent of their customer’s opinions are not represented on this site.
    Next Reviews on Countrywide Auto Transport
    Subject:HORRIBLE
    Review:Never use these people. This is by far the worst company I have ever had contact with. I would rather walk on my hands and knees across the country to get my next car than give them a dime of my money. Absolutely under no circumstances should you ... [ More ]
    Response:THIS CUSTOMER'S CAR IS EN ROUTE FOR DELIVERY ALL ORDERS REQUIRE A MINIMUM 5-7 DAYS ADVANCED NOTICE AND 2-4 DAYS DELIVERY TIME AND WE ARE WITHIN THOSE TIME FRAMES. [ view ]
    Rating:
    Poster:Paul
    Date:12/2/2008 1:08:00 PM
    Subject:Florida to Mich Transport
    Review:Driver(Andy from Bay View Transport) was easy to work with. I'm extremely happy with the service , as well as the price, which was the lowest of the transporters I considered [ View ]
    Rating:
    Poster:Mike Bosnic
    Date:12/2/2008 11:06:00 AM
    Subject:totally misleading and lied
    Review:This is the worst of the worst...I called and stated I needed on truck within two weeks at the price they quoted...if not I wanted a refund I was assured if I cancel after non pick up I would get my 250 refund. big joke ...I waited for two weeks a... [ More ]
    Response:CUSTOMER PLACED ORDER ON 9/11/08 WE HAD THIS CUSTOMER SCHEDULED WITH OUR CARRIER WITHIN 48 HOURS FOR PICK UP RIGHT AFTER BEING SCHEDULED FOR PICK UP CUSTOMER WANTED TO CANCEL ORDER AFTER US PREPAYING OUR CARRIER TO GO PICK UP THIS CAR AT WHICH POINT ... [ More ]
    Rating:
    Poster:Doug Caple
    Date:11/11/2008 11:07:00 AM
    Subject:service
    Review:This is the third time I've shipped a car and the first with them. The driver was great and delivered it 3 days earlier than promised. Geat and I would use them again. [ View ]
    Rating:
    Poster:gary prince
    Date:11/3/2008 5:41:00 PM
    Subject:Can't Be Trusted-Poor Customer Service!!!!
    Review:I guess you get what you pay for. Yes, our truck made it but we were told pick up of 1-3 days from available date and it took 10, then our estimated time in route was supposed to be 7 days and it took almost 2 weeks!!!! WARNING-use a direct shipper... [ More ]
    Response:ALL THE TIME FRAMES QUOTED ARE ESTIMATES AND NOT GUARANTEED THEY ARE ABOUT 95% ACCURATE FOR GURANTEED SERVICE YOU ARE LOOKING AT A VERY HIGH PREMIUM DIFFERENCE BETWEEN 40 CENTS STAMP AND FEDEX OVERNIGHT PACKAGE. [ view ]
    Rating:
    Poster:Gail Hendricks
    Date:10/27/2008 2:36:00 PM
    Subject:RE: Worst company ever...
    Review:WE HAD THIS CUSTOMER SCHEDULED WITH 2 OF OUR ELITE 5 STAR RATED CARRIERS AND SHE DID NOT WORK OUT A SCHEDULE WITH EITHER OF THEM WITHIN A 2 DAY WINDOW AND THEN SHE CALLED OUR OFFICE HARASSING 4 OF OUR EMPLOYEES.WE DID EVERYTHING IN OUR POWER TO GET T... [ More ]
    Rating:
    Poster:Linda
    Date:10/10/2008 10:13:00 AM
    Subject:Horrible service, reliability, response and honesty
    Review:My vehicle was supposed to be picked up by a certain date because my sister-n-law was using it and was on orders to report Iraq for the war. They picked my vehicle up 4 days past the pick-up date, which left my vehicle unattended and unsecure in a b... [ More ]
    Response:THIS CUSTOMR HAS RECEIVED CAR IN GOOD CONDITION AS IT IS SIGNED OFF ON THE INSPECTION REPORT/BILL OF LADING WE HAVE ALREADY CONTACTED CARRIER AND ARE LOOKING FURTHER INTO WHAT MIGHT HAVE CAUSED THE DAMGES THAT CUSTOMER IS CLAIMING. [ view ]
    Rating:
    Poster:David Austin
    Date:10/7/2008 2:21:00 PM
    Subject:transport
    Review:country wide auto transport shipped my 1964 thunderbird convertible from NY to TN. i was quoted $595 with an average 3-5 day pickup. my car was picked up 4 weeks later; HOWEVER, country wide almost doubled the price they were offering the drivers ... [ More ]
    Rating:
    Poster:kevin
    Date:8/29/2008 9:25:00 PM
    Subject:Absolutely Horrible
    Review:This company is clearly a mom & pop operation. They are absolutely clueless about customer service. They claimed they have no responsibility when my car didn't show up at the destination, and the dispatcher/driver were completely out of con... [ More ]
    Response:THIS CUSTOMER ALREADY RECEIVED CAR IN GOOD CONDITION WITHIN ALLOTTED TIME FRAME AT A DISCOUNTED PRICE 30% BELOW ALL OTHER COMPANIES.WE ARE #1 RATED TRANSPORT SERVICE IN US WITH OVER 4,000 CARRIERS NATIONWIDE WITH BEST PRICING. [ view ]
    Rating:
    Poster:Ron Choi
    Date:8/19/2008 11:12:00 PM
    Subject:I don't know what the other reviews here are talking about
    Review:I had a great experience with this company. I don't know what the negative reviews on this site are about, probably a competitor writing trash about this company and trying to take their business. OR it could be because only those who have bad ex... [ More ]
    Rating:
    Poster:Ray
    Date:7/14/2008 9:32:00 PM
    Subject:Horrific Experience
    Review:If a cross country move wasn't bad enough, trying to ship our car with Countrywide Auto Transport was the absolute worst part. After checking multiple companies online in mid-May, I decided to book with Countrywide Auto Transport to ship my ... [ More ]
    Response:THIS CUSTOMER RECEIVED A FULL REFUND ALREADY.THERE ARE EXCESSIVE DELAYS OUT OF CALIFORNIA RIGHT NOW BECAUSE OF NEAR $6/GALLON GAS PRICES. [ view ]
    Rating:
    Poster:Nick
    Date:7/6/2008 3:22:00 PM
    Subject:transport
    Review:Countrywide transport gave us the best price out of appr. 15 transport co.(we all know the lowest is not always the best, but.........) All the transporters told us the lower the cost, the car wouldn't be picked up. They were right. With gas pric... [ More ]
    Rating:
    Poster:paul spitzer
    Date:6/30/2008 12:15:00 PM
    Subject:My car was never picked up.
    Review:PLEASE READ THIS BEFORE YOU HIRE COUNTRYWIDE AUTO .I rate them as a 0 on a scale of 1-10.I hired Countrywide Auto to pick my car up on May 9. I paid them that day and was told my car would be picked up in 3-5 days . I promised the person who had my ... [ More ]
    Response:WE HAVE THIS CUSTOMER SCHEDULED FOR PICK UP WITH BENNET MOTOR EXPRESS FOR PICKUP.LEAD TIMES AND PICK UP TIMES ARE DELAYED AT THIS POINT FOR EVERY CARRIER DUE TO OUTRAGEOUS GAS PRICES.WE ARE THE ONLY COMPANY THAT IS STILL NOT CHARGING FUEL SURCHARGE. [ view ]
    Rating:
    Poster:Thomas Wyatt
    Date:6/27/2008 11:05:00 PM
    Subject:STOLE $760 !!!!!!!!!!!!!!!!! DO NOT USE THEM .. USE "DAS" MUCH MUCH BETTER
    Review:This company will scam you. they never picked up my car.. they forgot about it, and when I called them they said they don't have anyone to pick it up before 2 weeks. when i asked for a FULL REFUND they said to send them an email in writing. SO I ... [ More ]
    Response:THIS CUSTOMER'S INFORMATION IS NOT VERIFIABLE FOR US TO RESPOND ACCORDINGLY BUT IF THIS CUSTOMER RAVES ABOUT DAS TAKE A LOOK AT THEIR RATING WITH DOUBLE THE NUMBER OF OUR COMPLAINTS. [ view ]
    Rating:
    Poster:Polo
    Date:6/25/2008 2:56:00 PM
    Subject:BEWARE ......BBB advises NOT TO DO BUSINESS WITH!
    Review:FYI THE ADDRESS THEY USE AS THEIR BUSINESS ADDRESS IS ACTUALLY A P.O. BOX IN LADERA RANCH!! BE ADVISED THIS COMPANY HAS THE **LOWEST POSSIBLE RATING WITH THE BBB**! READ ALL THEIR NEG FEEDBACK My first car was to be picked up in Irvine 5/21-5... [ More ]
    Response:TRANSPORT REVIEWS ONLY GIVES GOOD RATINGS TO COMPANIES THAT PAY THEM A HEFTY FEE FOR ADVERTISING BBB DOES NOT KNOW HOW TO RATE AUTO TRANSPORT COMPANIES WE HAVE A 100% RATING WITHIN OUR CARRIER NETWORK OF 4,000 CARRIERS, CUSTOMERS, AND DEALERS THAT IS... [ More ]
    Rating:
    Poster:C. Razo
    Date:5/30/2008 4:32:00 AM
    Subject:ONE OF THE WORST SERVICE IN US
    Review:I created this order a week back May8th the representative was so polished in her speech to make my pickup fast and efficient. She even asked me to pay in full. The first pickup date was May12th i was unable to understand this concept I thought tha... [ More ]
    Response:WE ALREADY HAVE THIS CUSTOMER CONNCETED TO OUR CARRIER 1ST CLASS AUTO ONE OF OUR 5 SATR RATED CARRIERS.DUE TO A RECENT HIKE IN GAS PRICES SOME ROUTES ARE TAKING LONGER THAN OTHERS FOR SCHEDULING A PICK UP IT IS A NATIONWIDE PROBLEM WE HAVE A 100% RAT... [ More ]
    Rating:
    Poster:vijayprakash
    Date:5/15/2008 4:24:00 PM
    Subject:Lousy Service from Countrywide
    Review:I called Countrywide Transport in February to schedule the transport of our car from Florida to Michigan. Scheduled pick-up was May 8 with the uderstanding that it would be no later than May 8. Countrywide instructed me to call about 4 to 5 days i... [ More ]
    Response:THIS CUSTOMR READ AND AGREED TO OUR TERMS OF SERVICE ONLINE WHICH CALLS FOR A MINIMUM OF A 3 DAYS WINDOW FOR PICK UP.THIS CUSTOMER CALLED AND HARASSED OUR OFFICE STAFF AS WELL AS OUR GENERAL MANGER ON THE DAY SHE WAS GETTING PICKED UP AND CANCELLED O... [ More ]
    Rating:
    Poster:C. Binder
    Date:5/13/2008 4:19:00 PM
    Subject:Excellent Service
    Review:I called on Tuesday for information on transporting 2 vehicles from FL to SC. I spoke to Mike who was very friendly, helpful and knowledgeable. I was told that the vehicles would be picked up Monday of the following week, but Mike would do his best... [ More ]
    Rating:
    Poster:Jennifer Gaylord
    Date:4/17/2008 3:48:00 PM
    Subject:Poor Service for Military member
    Review:I personally chose this company because of the "military" clients that they advertise on their website. Additionally they were the most reasonably priced quote I recieved. I will admit to having reservations prior to choosing them due to ... [ More ]
    Response:WE ARE THE NO. 1 AUTO TRANSPORT SERVICE FOR THE MILITARY PERSONNEL.WE PROVIDE THE BEST PRCING AVAILABLE FOR OUR DEDICATED MILITARY PERONNEL BECAUSE OF THEIR DEDICATED SERVICE.THIS CUSTOMER'S CAR WOULD BE A CONGESTED ROUTE AT THIS TIME OF YEAR... [ More ]
    Rating:
    Poster:Charles Newman
    Date:3/31/2008 10:12:00 AM
    Subject:Watch Out
    Review:Contracted with Countrywide in Nov. for transport in Jan. Confirmed date 1 week prior. Car never picked up. Called almost daily for 1 week, assured would be contacted by driver. They never contacted me to keep apprised of status. After 1 week, w... [ More ]
    Response:A REFUND CHECK FOR THIS CUSTOMER WAS ISSUED AND MAILED OUT ALREADY.THIS CUSTOMER IS COMPLAINING THAT THEY NEVER RECEIVED A CHECK BUT WE HAVE PROOF THAT THIS CHECK WAS SENT OUT. [ view ]
    Rating:
    Poster:Kevin
    Date:3/23/2008 12:13:00 PM
    Subject:Car Transport
    Review:1/7/08 scheduled pickup for1/18/08 transit California to Massachusetts. Car picked up 2/1/08 and delivered 2/15/08. When I called about original delay, Countrywide informed me the "the truck was in the area" then "the trucks have to ... [ More ]
    Rating:
    Poster:LD
    Date:3/21/2008 7:07:00 PM
    Subject:Poor customer service
    Review:This company has been shady from the start. After paying in advance and being given a pickup date, I was called by the transporter and told my car needed to be picked up earlier than we had been told. I called Countrywide to asked why the change and ... [ More ]
    Response:THIS CUSTOMER AGREED TO OUR TERMS OF SERVICE THAT IF SHE IS NOT AT DELIVERY POINT THEN WE ARE FORCED TO DELIVER TO NEARBY TERMINAL FOR PICKUP.OUR OFFICE AS WELL AS DRIVER TRIED TO GET HOLD OF THIS CUSTOMER FOR 3 DAYS WITH NO SUCCESS.OUR DRIVERS CANNO... [ More ]
    Rating:
    Poster:Claudia
    Date:3/20/2008 2:06:00 PM
    Subject:Dissatisfaction
    Review:I received incredibly poor service from this company. I was quoted a price of $585 initially, then was told that no driver/truck was available for this particular route. Finally I was informed that I should cancel the contract and to contract with ... [ More ]
    Response:TRANSPORT REVIEWS IS NOT COOPERATING WITH US TO GET ADDITIONAL INFORMATION TO RESPOND BACK TO THIS CUSTOMER'S COMMENTS.TRANSPORT REVIEWS NEEDS TO HIRE MORE STAFF TO BE ABLE TO HANDLE COMPLAINS THAT COME ACROSS THEIR DESK.ANDY AND JOE WON&... [ More ]
    Rating:
    Poster:Dan
    Date:3/19/2008 9:05:00 PM
    Subject:THE BEST IN THE WEST!!!
    Review:Have been using COUNTRYWIDE AUTO TRANSPORT for years. I am a regular customer, and I do ship a lot of cars every month. Countrywide is the place to order. When I need a car transported from one place to another, whether it's a coast to coast, or ... [ More ]
    Rating:
    Poster:David
    Date:3/13/2008 11:55:00 AM
    Subject:Thanks so much going above your job requirement.
    Review:Al, Mike, Jake, and others, I am so thankful that you guys went above and beyond your job requirement to see that my truck and documents were delievered safely and in good time too. [ View ]
    Rating:
    Poster:Friday
    Date:3/12/2008 3:03:00 PM
    Subject:Good Job
    Review:We received the car at 8 am this morning. It was in good shape - no damages at all. We paid the driver in cash the balance owing of $315 - you had our $250 deposit of the $565 quoted. Thanks again for a good job Karen and Clark Absher ... [ More ]
    Rating:
    Poster:Karen and Clark Absher
    Date:2/20/2008 8:54:00 PM
    Subject:The Absolute ***WORST***!!! Countrywide Auto Transport & Al Alamad
    Review:The negative reviews on this site speak volumes - and the truth about Countrywide Auto Transport. The "F" (lowest) rating that Countrywide Auto Transport currently garners from the Better Business Bureau with over 50 negative reports is tes... [ More ]
    Response:WE ARE NUMBER 1 RATED AUTO TRANSPORT SERVICE IN ALL OF U.S. AT 100% RATING WITHIN A CARRIER NETWORK OF 4,000 ELITE HAND PICKED CARRIERS ENOUGH SAID CALL US TOLL FREE 877-717-2886 AND WE WILL PROVIDE YOU PROOF. [ view ]
    Rating:
    Poster:Jeff
    Date:2/6/2008 9:48:00 AM
    Subject:They made a very difficult time enven worse
    Review:My Aunt passed away in her home in NY the day after Christmas. I had to fly back to NY from CA to pick up her belongings and transport her car. I hired Countrywide Auto and they state they need a 3 day window for pick up time I gave them the 7th 8... [ More ]
    Response:WE HAD THIS CUSTOMER SCHEULED FOR PICK UP BASED ON OUR TERMS OF SERVICE CONTRACT. THIS CUSTOMER WENT AHEAD AND DOUBLE BOOKED HER CAR WITH 3 DIFFERENT TRANSPORT COMPANIES TO SEE WHO CAN PICK UP THE FASTEST. WHEN MY DRIVER SHOWED UP TO PICK UP CAR HE... [ More ]
    Rating:
    Poster:Vicki Kuells
    Date:2/1/2008 10:59:00 AM
    Subject:great job
    Review:great job, you guy's did a great job for me. Not only did you bring it early but you made it a lot better because of the problems we had earlier with another with place that delivers cars by the name of American Auto Relocation, not only did my ... [ More ]
    Rating:
    Poster:raymond wallace
    Date:1/29/2008 12:38:00 PM
    Subject:Fast Dependable Service
    Review:My car was picked up on the first day it was available and made it to the destination so fast that I was unprepared to have it delivered. So I had to change the final destination to a business that would hold it for me. The driver was very cooperat... [ More ]
    Rating:
    Poster:Ellen Runyon
    Date:1/27/2008 8:21:00 PM
    Subject:Worst Thing to happen to me in my entire life.
    Review:Please for your sanity, DO NOT CALL THESE SCAMMERS!!! Countrywide got their $645.00 to send a car to me. Picked up car and told me its on the way. My cousin in Atlanta released car to them. They went to store it in a holding storage place. The storag... [ More ]
    Response:THIS CUSTOMER RECEIVED HIS CAR IN EXCELLENT CONDITION.THE DRIVER GOT IN THE AREA TO DELIVER CUSTOMER'S CAR AND COULD NOT GET A HOLD OF CUSTOMER AT WHICH POINT HE WAS FORCED TO DROP OFF AT A TERMINAL.WE ARE THE MOST HONEST AUTO TRANSPORT COMPA... [ More ]
    Rating:
    Poster:OM
    Date:12/31/2007 4:17:00 AM
    Subject:Ahead of Schedule
    Review:It was actually an overall okay experience. The gentlemen who I first spoke to, Luis was very pleasant and helpful in assisting me with what I perceived a stressful situation. Wanted to thank you also for sending me such a nice transport driver, ... [ More ]
    Rating:
    Poster:Susan Rush
    Date:12/21/2007 9:58:00 AM
    Subject:Bad experience with Countrywide
    Review:I used Countrywide to move my car from Houston to Schenectady,NY. And it turned out be one of the worst experience with a company.Initially,I was asked to place an order on-line and I had to pay the full amount while placing the order.Next day,I cal... [ More ]
    Response:THIS CUSTOMER ALREADY RECEIVED IN EXCELLENT CONDITION.THIS CUSTOMER PLACED ORDER ON 12/3/07.ON A LONG DISTANCE ROUTE LIKE THIS WE TYPICALLY REQUIRE A MINIMUM OF 7-10 BUSINESS DAY LEAD TIME AND 5-7 DAYS TRANSPORT TIME AND WE ACTUALLY TRANSPORTED THIS ... [ More ]
    Rating:
    Poster:Sumit Porwal
    Date:12/20/2007 12:39:00 PM
    Subject:Personal Attention
    Review:I appreciate your personal attention to my transportation needs in shipping my son's Expedition from Oklahoma to Connecticut. I will recommend your company to others. Thank you for your service! Toni Parlett Posted by CAW Au... [ More ]
    Rating:
    Poster:Toni Parlett
    Date:12/20/2007 10:59:00 AM
    Subject:Excellent Service
    Review:I just wanted to thank you for your excellent service. My son got the car today in Houston. We definitely will recommend your company to our friends in the future. Thanks again! Eming Chen Posted by CAW Auto-Transport-Reviews.com ... [ More ]
    Rating:
    Poster:Eming Chen
    Date:12/18/2007 8:18:00 AM
    Subject:LACK OF SERVICE
    Review:this company has wound up being a nightmare,they will not pick up the car and it's been a month..the trucking company says that they can't even get them to send the proper paperwork,so they can pick up the car..they driver's refered to th... [ More ]
    Response:WE ARE ACTUALLY AMERICA'S NO. 1 RATED AUTO TRANSPORT COMPANY WITH WELL OVER 650 RATINGS AT A 100%.THAT IS NO. 1 IN THE COUNTRY MEANING ALL OF OUR CARRIERS ARE GETIING PAID WITHIN A DAY AFTER DROPPING CARS OFF MEANINF THAT OUR CUSTOMERS RECEIV... [ More ]
    Rating:
    Poster:HAROLD B. LONG
    Date:12/17/2007 1:40:00 PM
    Subject:Glad to Do Business With
    Review:A couple of months ago, I decided to go with Countrywide Auto to transport a 1972 VW Squareback from Florida to Colorado. It was snow-bird season in Florida, and my vehicle was inoperable which made it nearly impossible to find a driver who would dea... [ More ]
    Rating:
    Poster:Mike Perholtz
    Date:12/14/2007 12:07:00 PM
    Subject:Quick and Safe Transport
    Review:I would like to say my thanks to your company and the staff involved for the quick and safe transportation of my car from Florida to Minneapolis. Thanks and have a nice day! Syed Raza Posted by CAW Auto-Transport-Reviews.com ... [ More ]
    Rating:
    Poster:Syed Raza
    Date:12/14/2007 8:55:00 AM
    Subject:EXCELLENT SERVICE
    Review:I'M A DELALER LOCATED IN HOUSTON, TEXAS. I'VE BEEN USING COUNTRYWIDE AUTO TRANSPORT FOR THE LAST TWO YEARS AND MOVED OVER 100 VEHICLES WHITIN U.S. I WOULD RECOMMEND THIS COMPANY TO ANYONE WHO WOULD LIKE TO SHIP A VEHICLE FAST AND FOR A GOOD ... [ More ]
    Rating:
    Poster:EURO 2 MOTORS
    Date:12/12/2007 10:58:00 AM
    Subject:Trucking scam
    Review:I paid in full $645 to have my car transported from Florida to Texas. Countrywide set me up with a company that did not accept my car for transport and when I asked Countrywide for my money back, they refused to credit my charge and lied to my credit... [ More ]
    Response:THIS IS A CASE OF A CLEAR CUSTOMER SCAM WHEN WE HAVE THIS CUSTOMER CONFIRMED AND SCHEDULED WITH OUR CARRIER AND OUR DRIVER SHOWS UP TO PICK UP CAR AND CUSTOMER REFUSES PICKUP AND THEN SOLICITATES OUR CARRIER. [ view ]
    Rating:
    Poster:Valerie Kowalski
    Date:12/9/2007 3:44:00 PM
    Subject:DECEPTION, LIED TO, AND INEPT
    Review:i PLACED ORDER WITH COUNTRYWIDE AND WAS CALLED ON MONDAY FOR PICKUP OF VEHICLE BETWEEN 1 AND 2 PM THAT AFTERNOON, LATE THAT NIGHT I CALLED CAL FROM SC WHERE I LIVE AND WAS TOLD NUMEROUS STOIES BY ALL AT OFFICE INCLUDING MANAGER AL ALAMAD THAT HE HAD... [ More ]
    Response:THIS CUSTOMER ALREADY RECEIVED HIS CAR IN EXCELLENT CONDITION.WE ARE THE MOST HONEST AND UPFRONT COMPANY OUT THERE FULLY DISCLOSING EVERYTHING THAT IS INVOLVED WITH AUTO TRANSPORT.THIS CUSTOMER WANTS AN EXCUSE TO CHEAT US OUT OF OUR MINIMAL BROKER FE... [ More ]
    Rating:
    Poster:JOHN MEYER
    Date:12/3/2007 2:56:00 PM
    Subject:Dreadful!
    Review:This company is DREADFUL. They charged me $875 which was to include expedited shipping charges of $200 for a guaranteed pickup! They never picked up the car - despite multiple calls - they never gave a straight answer. They had Al and Lewis on the... [ More ]
    Response:THIS CUSTOMER ALREADY RECEIVED HER CAR IN GOOD CONDITION.SHE PAID EXTRA $200 FOR EXPEDITED PICK UP SERVICE MEANING PICK UP LESS THAN 7 DAYS.THE CAR MIGHT HAVE BEEN A FEW DAYS LATE BUT WE HAVE ALREADY TALKED TO CUSTOMER AND AGREED TO GIVE BACK $200 FO... [ More ]
    Rating:
    Poster:Susan
    Date:11/30/2007 2:34:00 PM
    Subject:Do not give them your credit card info!
    Review:I paid this company to have 2 cars shipped from New York to Washington State. I paid $1195 for car #1 and $985 for car #2 on 6-27-07. Car # 1 was scheduled for pick-up a month later. However, the company failed to pick-up the car. Therefore, since t... [ More ]
    Response:THIS WAS A CLERICAL ERROR IN OUR PART AND IT HAPPENS LESS THAN 1% OF THE TIME WHEN YOU ARE DEALING WITH WELL OVER 1,000 TRANSACTIONS A MONTH.MISTAKE WAS CAUGHT AND CORRECTED RIGHT AWAY. [ view ]
    Rating:
    Poster:Chris
    Date:11/16/2007 10:16:00 PM
    Subject:GREAT TRANSPORTERS!!!
    Review:This company was great!! I was really worried going through the process of shipping my car for the second time. My first experience with another company was a complete nightmare. But these guys were great! They explained the whole process detail by d... [ More ]
    Rating:
    Poster:Christine Morris
    Date:11/15/2007 7:11:00 PM
    Subject:Scam
    Review:They are obviously scamming their customers. We booked them April 1st, paid in full and got overcharged an extra $250 "by mistake". A mistake they never corrected. They failed to provide the service. They rescheduled and didn't show ... [ More ]
    Response:PLEASE GO AHEAD AND DISCLOSE THE ORDER NO. OR CUSTOMER LAST NAME SO WE CAN COORECT THE PROBLEM OR OFFER A DISCOUNT. [ view ]
    Rating:
    Poster:Rafael F
    Date:10/31/2007 2:55:00 PM
    Subject:Pick-Up/Delivery
    Review:DO NOT USE THIS COMPANY! I put the order in on July 25th for a pick up on August 4 from MA to CAlifornia. Spoke to Lewis who at the time appeared very helpful. I didn't hear from them, so I called on August 2 to get verification. Lewis assure... [ More ]
    Response:WE ACTUALLY PAID $150 ADDITIONAL OUT OF COMPANY EXPENSE TO GET THIS CUSTOMER'S CAR OVER TO HIM IN EXCELLENT CONDITION.THIS IS ANOTHER EXAMPLE OF A CUSTOMER THAT HAS UNREASONABLE EXPECTATIONS WHEN IT COMES TO AUTO TRANSPORT WHEN HE OPTS OUT TO... [ More ]
    Rating:
    Poster:Al
    Date:10/26/2007 6:21:00 PM
    Subject:they took my deposit
    Review:Stay away from the countrywide auto transport, They lie and cheat customers, i was so naive to gave them the deposit of 250 and now they took it and never return and never deliver my car. [ View ]
    Response:WE HAD THIS CUSTOMER SCHEDULED WITH OUR CARRIER PEREZ TRANSPORT.WE PREPAID OUR CARRIER FOR A RESERVATION ON THEIR COMPANY TRUCK.THIS CUSTOMER WANTED TO CANCEL ORDER A DAY BEFORE SCHEDULED PICK UP DATE WHERE IT ALREADY TO LATE TO REPLACE CUSTOMER&... [ More ]
    Rating:
    Poster:van
    Date:10/3/2007 3:56:00 PM
    Subject:DO NOT USE THIS COMPANY
    Review:This company made lots of promises and broke every one of them. I choose them because they were the cheapest. They lived up to the ole saying "you get what you pay for." Although they were nice to talk with the were not honest with wha... [ More ]
    Response:THIS CAR WAS ON A TOUGH ROUTE.AFTER WORKING ON AN ORDER FOR 2-3 WEEKS WE COULD NOT GET A CARRER TO PICKUP. [ view ]
    Rating:
    Poster:Ken Sharkey
    Date:9/12/2007 10:25:00 AM
    Subject:Car transport
    Review:They were very accommodating, even when I made a mistake with the dates. We recommend them and would use them again! Very professional on the phone and courteous when picking up and dropping off vehicle. No mistakes made. Thank you! [ View ]
    Rating:
    Poster:Sherri
    Date:8/16/2007 7:17:00 PM
    Subject:Country Wide Auto Transport
    Review:I have never experienced such unprofessional behavior in an auto transport company before. The driver called one day prior to pickup and stated I had to be available at 1200 the next day or the car would not be picked up. I called him at 1800 on the ... [ More ]
    Response:WE HAVE A SIGNED INSPECTION REPORT ON OUR COMPANY FILE THAT CUSTOMER RECEIVED CAR IN EXCELLENT CONDITION.THE CARRIER ASSIGNED IS ACTUALLY IN OUR 5 STAR RATED CARRIER NETWORK.SINCE WE TRANSPORT ANYWHERE FROM 9-10 CARS AT A TIME SOMETIMES WE HAVE LEAKI... [ More ]
    Rating:
    Poster:TJ
    Date:8/5/2007 1:19:00 AM

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