Cosmos Auto, Inc. 
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| Location: | 1107 E Elm Ave #C
Fullerton, CA 92831 | | Phone Number: | 714-871-6900 | | Web Site: | http://www.cosmosautotransport.com | | Email Address: | cosmostransport@sbcglobal.net | | Time On Site: | 3 Year(s), 8 Month(s). Since 4/8/2005 5:25:00 PM | | Company Type: | Broker |
We are one of the premier companies in this business. We ship about 500 vehicles monthly and although we have 3 out of 5 stars we still don't feel the representation here is fair. Just like any other company on this site, a small percentage of our orders go unfilled. The great majority of those customers end up here and very few of the tens of thousands of satisfied customers. To put it into perpective, we ship in 2 average days more cars than the numbers of reviews here in 3 years. Our prices are very competitive and doing this for 10 years, our experience speaks volume. Thank you for choosing us as your preferred auto transport company. |
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Have your own experience with Cosmos Auto, Inc. to share? Click Here to add a review. Overall Rating (Last Two Years*):  
78 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Cosmos Auto, Inc. reports that they have an average of 5500 customers per year. Currently, this site has 35 reviews posted by individual customers for the past 365 days. So approximately 0.64% of Cosmos Auto, Inc. customers have posted a review.
This means that 99.36% percent of their customer’s opinions are not represented on this site. |
| Guilt only a Mother could give | | Cosmos came back as my most competitive quote for shipping my vehicle cross-country. However, they were only rated a three-star company, so I sought out a shipper with more expertise.
I like to be proactive and polite about things. Instead of ju... [ More ] | | Actually the quote was received 3 weeks ago and the prices are lower now because the fuel has come down more than $1 a gallon in the meantime. When I told Mike (Mick Malone, 310-750-0809) that the prices are lower, his emailed response was "... [ More ] |
|   | | Mike | | 11/19/2008 10:26:00 PM |
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| Great experience | | I was very pleased with the service from Cosmos. I really couldn't have been happier. They were very fast to pick up car and even faster at shipping it. I didn't have a single problem. Thanks! [ View ] |
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| Do not use Cosmos Auto - they are a bunch of crooks | | I had a car shipped from Texas to California. The car was completely scratched up on the front hood. I asked the driver what happened and his response was, "this is what it was like when I picked it up here in California". We have docume... [ More ] | | Incorrect. The gentleman bought the vehicle from a salvage auction and when he received it he complained that the hood was scratched. It is not our job to decide who is correct, him or the driver. Our job is to supply him with the trucks insurance, w... [ More ] |
| | | aamir | | 10/16/2008 4:36:00 PM |
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| AR to MA | | I called in and placed an order and I was kinda skeptical because of the low price, everyone else had quoted 900 or better. One day after i placed the oreder they were already calling to pick up the vehicle and it was delivered 4 days later right on ... [ More ] |
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| Excellent service! | | I got the pick-up instruction at the same day I placed the order, about one week my car is transported to the destination, it is amazing! I really appreciate their service. I definitely will consider them next time when I transport my car. [ View ] |
| | | Ben Chen | | 9/17/2008 5:00:00 PM |
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| Terrible | | Cosmos was terrible. The company was so slow in arranging a pickup that I moved to Angels Moving Autos (excellent). Cosmos personnel were rude, rarely remembered my pick up when I would call to check on progress and refused to refund my deposit when ... [ More ] | | We feel obligated to respond when the information posted by a client is incorrect. We had Dave's vehicle scheduled for pick up a couple of days after he had made it available but he had not paid the seller for the vehicle therefore they would... [ More ] |
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| Do Not Use Cosmos | | These guys are total flakes! They agreed to pick up our two cars from Oregon and deliver them to Maryland. We called continuously, and only got continued evasive answers about why our cars were not being picked up. Finally, after two weeks, with no p... [ More ] |
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| Cosmos was excellent!! | | I shopped around and found that Cosmos gave me the lowest quote to have my car tranported from NJ to Chicago. I filled out the order form and emailed it to them on Thursday at 12 pm. After doing some research online and reading reviews, I was a litt... [ More ] |
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| Great Service | | Curtious drivers, truck delivered on time and in great shape as quoted. Excellent service at best price received out of 6 other companies. Thanks guys!! [ View ] |
| | | Peter J | | 8/15/2008 1:19:00 PM |
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| ABSOLUTELY AWFUL | | Please heed my advice. Do not use this company. I have never had such poor customer service. But beyond that, I have never had a company demonstrate as much indifference to a customer's needs as Cosmos. Absolutely no courtesy, not even call backs... [ More ] |
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| Cosmos Auto, INC. | | For the second time in as many years I have used the services of Cosmos Auto, Inc. to transport a vehicle within the US. Once from Texas to Wisconsin and next from MA. to WI. Both times the price quoted was very reasonable and there was no change fr... [ More ] |
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| Car Never Picked up | | TERRIBLE COMPANY!!!!!! DO NOT USE!!!!
Was told average pick up time was 1-7 days. 24 days later still had no idea when it was going to be shipped. NEVER not once contacted me to give me an update on shipping the car or how long it would take to ... [ More ] |
| | | Scott | | 6/27/2008 11:26:00 AM |
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| One of the Best | | I have dealt with 3 different transport companies. This one is by far the absolute best. EXCELLENT pricing that doesnt change. I have had to many "oh by the way" with the other 2 companies. FAST service, with the other 2 compaines I had to ... [ More ] |
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| Dodge Neon | | I contacted Cosmos because they were the most reasonable and a member of the BBB. They were very informative and answered all my questions and concerns. They picked up my car just 3 days after I faxed my information to them and contacted by e-mail an... [ More ] |
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| Failure to provide booking and would not honor own policy | | These are the following facts,
1. Cosmos notified me via voicemail and confirmed via telephone that my vehicle was going to be picked up by All About Towing Inc. of Oregon on May 27th and delivered on May 28th. Of course they took my money on May... [ More ] | | The vehicle was scheduled for pick up with All About Towing Inc. and they seem to forget that they signed and faxed back our order sheet. We have proof that they received the order and were shipping the vehicle. For this we have good reason to believ... [ More ] |
| | | Charles | | 5/29/2008 1:08:00 AM |
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| Never Used Them | | I never chose to use Cosmos after simply talking to a VERY RUDE lady who BARELY spoke legit english. I requested a quote online as everyone seems to do, and recieved multiple emails back with a wide range of prices. I needed to ship my Camry from Mas... [ More ] | | The lady you spoke with had told me about your racial comments and there si no need for that simply because you didn't get your way. We do not charge the deposit until we have it scheduled for pick up and as far as I know that how every compa... [ More ] |
| | | Mat Hornik | | 5/13/2008 8:08:00 PM |
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| Did Not Choose this company | | Now... Let me first say that I never used Cosmos or did ANY business with them beyond an email quote and phone call. I received a quote from them that was about 100 dollars cheaper than every other company that I heard from so i figured it was worth ... [ More ] | | Thanks for the heads up Lisa Ingraham and we have spoke with the employees double emphasizing they are super nice to customers but I have to say you must be borderline nuts to put a review based on 1 sentence you spoke with one of our reps, which I ... [ More ] |
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| Waste of my time | | They kept me waiting for 4 weeks. I placed the order for pickup on april 13. It is now may 6 and still no pickup! Please do not listen to them when they say maybe tommorow. Do not waste your time.
They made life so much harder.
Do not make the sa... [ More ] |
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| Excellent | | Yes I recomend them to everone who needs to transport a car or truck.
They were reliable on time and reasonable.
Excellent customer service so had to find now a days.
I can not remeber my quote number as it was way back in June 2005. [ View ] |
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| No Pickup | | Order made on 3/11/08 , 16 days later 3/27/08 still no pickup date assigned . Cancelled!
Cosmos Auto Inc. are Brokers, they can not controll the pickup or delivery schedules.
The best bet are Owner/Operaters. [ View ] |
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| Awesome Service | | In all regards, Cosmos honored their initial promises and delivered my new car in great shape and ahead of schedule. I received my new Cadillac in less than four days and was kept informed by the road crew on several occasions during their trip.
... [ More ] |
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| 1955 CHEVY PICKUP | | I REVIEWED MANY QUOTES AND TRANSPORTERS BEFORE SELECTING COSMOS. THEY HAD THE BEST PRICE AND THEIR SERVICE FAR EXCEEDED THEIR REVIEWS. I WOULD RECOMMEND TO ANYONE. MY TRUCK ALSO DID NOT START AND HAD NO BRAKES. KEEP UP THE GREAT SERVICE ! [ View ] |
| | | MARK S. | | 3/18/2008 7:02:00 PM |
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| Please, Listen to the Reviews!!!!!!! | | Worst company ever!!!! Cosmos RUINED my relocation strategies!!! There so called 7 business day time interval is a bust!!! I was forced to book with another company a day before my flight left because they were "working on it". No apolo... [ More ] |
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| EXCELLENT SERVICE | | I had to ship my honda accord from northern california to southern california and was in a time crunch the represenatives at COSMOS AUTO INC were very proffesional and understanding of my situation and assured me they would do their best to get it do... [ More ] |
| | | Billy | | 3/13/2008 7:12:00 PM |
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| Car Transport | | We signed up to have a like new 2006 Mercedes-Benz hauled in an enclosed trailer from Texas to New York. The vehicle has still not been picked up two weeks after being scheduled with two different truckers. The first time I was contatcted for pick ... [ More ] | | I don't understand why some people have to lie while the truth may sufice.
Today, the day he cancelled his order is only the 6th business day since Robert Rajeski had placed his order. On the 2nd day we had it scheduled for pick up the 1st t... [ More ] |
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| Poor Service from Cosmos | | I hired them to move a van for me and after 4 weeks +- they still hadn't picked up the van. When I called them they would say that they were working on it. They never once called me. I called Worry Free and had the van in a few days. [ View ] |
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| AWESOME JOB!! | | Cosmos transport… WoW,
Thanks! I just had a 2005 Suburban ¾ ton truck transported from Fort Worth Texas to Harpers Ferry West Virginia. I was very skeptical at first because the company I was purchasing my Truck from T.O Motor Compan... [ More ] |
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| NOT RECOMMENDED: | | I should have know better than to choose a company because they quoted the lowest price. They simply never picked up my car. After 30 days I asked if I could cancel my order and they politely said yes. A complete waste of 30 days, but at least they ... [ More ] |
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| 1967 VW Westfalia | | excellent service.
I bought a vintage VW over eBay, I am based in Italy and was not an easy deal to organize all, I sent out many quote requests and only a 30% got back, Cosmos sent a quote immediately and was by far the cheapest, then I came across... [ More ] |
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| STAY AWAY!! STAY FAR AWAY!!!! | | I found this rating site AFTER contracting with Cosmos Auto Transport and found out by reading the reviews that they are notorious LOW BALLERS. They quote you a very low price to get you to give them the contract. If they get lucky, you get your ve... [ More ] |
| | | Joe Guinan | | 1/17/2008 6:47:00 PM |
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| 04 cadillac from CA to MI | | I ordered the service on Dec. 7th and specified very clearly, where the car is, and what condition it is, gave the phone number to call for pick up, etc.I also explained, that I have to move the vehicle soon, because I'm paying a storage fee over... [ More ] | | Because the customer is overseas I beleive he thought he could mislead us on the information he gave us on the vehicle. Until we received the order he never told us that this was a SALVAGE VEHICLE at a salvage auction. When we received the order we c... [ More ] |
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| So tired of waiting for a answer. | | Been about two months and still have not received my car here is the email so far...
> Type: Sports Car
> Year: 1995
> Make: Chevy
> Model: Camero
> Running Condition: running
> Proposed Ship Date: 11/14/2007
When calling a... [ More ] |
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| Unreliable, Do not USE!!!! | | I was leaving US and moving back to my country. I wanted my car to be shipped to Syracuse. Cosmos auto gave me a price $470. I gave them a 2 weeks window (as stated in their website) and told them that on the 3rd of Dec I will be leaving the country,... [ More ] | | Very interesting. We have no issue taking responsibility with the complaints where we are wrong but I'm surprised how many complains end up here where the customer bears some if not all of the responsibility things went wrong. As in this comp... [ More ] |
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| Cosmos Auto | | I could not be more pleased than I am with my experience with Cosmos Auto in early Nov 2007.They were the lowest bid by far to ship my Nissan from Idaho to Virginia.I had about 20-25 quotes from my intetnet enquiry some of which were 40-50% more than... [ More ] |
| | | JeffM | | 12/20/2007 5:16:00 PM |
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| Great experience! | | They gave me the best quote out of everyone. I was almost ready to pay the money and go with someone else, but then I decided to research this company more. It was my first time shipping a car this way and I have to admit the reviews on here really d... [ More ] |
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| California to Ohio | | This was my first experience transporting a car. I received 8 quotes from online carriers ranging from $1,050.00 to the low amount from Cosmos of $720.00. The assured me they were bonded and insured and were extremely prompt in answering my e-mail qu... [ More ] |
| | | JeffC | | 11/19/2007 10:42:00 AM |
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| Great customer experience | | Using Cosmos Transport to deliver my car from California to Ohio was an excellent experience! They picked up the car on time and delivered it when they said!
Easy transaction! I would use them again. [ View ] |
| | | T. Poole | | 11/5/2007 9:26:00 PM |
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| Cosmos is the way to go | | If you want your vehicle moved, and you have doubts about carriers, go with Cosmos. They had my vehicle scheduled and delivered well within the seven day window it takes to 'schedule' the vehicle for pickup. I was needless to say pleasantly... [ More ] |
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| Fast and Prompt | | Just wanted to post a positive review for Cosmos Auto. I recently purchased a BMW from a private dealer and needed it to be shipped from CA to NY. Originally, I was going to go with DAS because of their affordable price; but after seeing their BBS re... [ More ] |
| | | Dave | | 10/19/2007 11:53:00 AM |
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| Driver asked for additional money at delivery. | | I should have checked out the reviews about this company before choosing them. I thought I would save a buck by going through them. I was sorry that I did. They are not the actual shipping company, they are contractors. I had two cars shipped. T... [ More ] | | Completely false. The vehicles were taken to a terminal because for 3 days we and the trucking company were not able to get a hold of anyone to deliver the vehicles. Nobody ever asked for more money. Duc Tran is frustrated that he had to pay the term... [ More ] |
| | | Tran | | 10/14/2007 7:47:00 PM |
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| 30 Coupe | | Being in Australia it was a very difficult choice to find a Transporter in the USA. I came up with Cosmos Auto Inc, and I have only Praise for the company.After sending in my order form, they contacted me within the hour and gave me the pickup and de... [ More ] |
| | | Peter D. | | 10/8/2007 4:10:00 PM |
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| Stay from these irresponsible people! | | I still don't believe I chose these people to ship my car----XXXok, I admit, it was because of the price.
Those guys are rude--XXXgive them a call then you will know it instantly! I sent them my order forms, then I had to call them to confirm... [ More ] |
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| Awesome Service ! | | This Company was great . Me and wife were a little skeptical after reading some of the reviews on this website , but we took a chance . This company really works with you to give you the best service . I got my car transported to me while I was on va... [ More ] |
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| Transport of Vehicle | | This company communicates with its customers from the order to e delivery
Our purchased vehicle was promptly picked up in Kansas and delivered to Montana quickly and efficiently .
Our vehicle was brought to us iin great shape .
The complet... [ More ] |
| | | Robert Parkyn | | 9/12/2007 12:19:00 PM |
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| You get what you pay for | | Cosmos did bid the lowest of all the others. I don't think they intentionally mislead me because there seem to be a lot of other satisfied customers on this site. I just think because of the low bid and the timing of my order it was not able to b... [ More ] |
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| Gave up waiting for them to schedule the delivery | | I requested a number of bids to transport my vehicle from Michigan to California. Cosmos Auto was the low bid (most were $100 to $400 more), so I went ahead with them. I sent the order to Cosmod Auto on August 1. On August 3, I checked on the stat... [ More ] |
| | | Hans | | 8/23/2007 10:05:00 AM |
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| EXCELLENT SERVICE!!! | | Transporter went out of their way to provide us with EXCEPTIONAL customer service!!! We would ABSOLUTELY use them again if the need arises.
Thanks for a job well done!!! [ View ] |
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| Lowballer no service | | After receiving several quotes for shipping my vintage car, I decided to go with Cosmos despite their horrible track record here. Service was non-existent.....and all I got was the standard "we're working on it". Three weeks and one day... [ More ] |
| | | Bruce | | 7/31/2007 7:37:00 PM |
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| No Service | | We were attempting to have our vehicle transported from New York to Florida by Cosmos Auto Inc., however 8 weeks later and we never received a date. They are now using the excuse of a "small chance" that the vehicle cannot be delivered with... [ More ] | | Completelly false. Maria's order was cancelled after two and half weeks due to threatening emails which we have saved. [ view ] |
| | | Maria | | 7/31/2007 11:20:00 AM |
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